Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came as in the description. Good qulity.
It's great. The pressure is good.
Excellent.
Excellent, inexpensive shower head, ordered 2 pieces at once. This is the second such watering can, last worked for about 4 years, fell zhöstko, cracked. really very well breaks the jet of water. I recommend to buy. store Thank you +++
The order came within 2 weeks
Lake good let's see how enough
The product came in time, simple plastic but its function performs, the pressure is soft, I recommend it
I did not like two black dots on the body of the watering can, I liked the delivery time less than 3 weeks, the pressure of the jet became better, the gasket with a mesh comes comes
Goods received. Delivery 14 days. Works fine, I buy a second time. The Jets are soft. Very comfortable watering can. Product and store recommend.
Quite normal delivery time. The goods cavity corresponds to the description. In practice, when connected to the mixer, was pleasantly surprised by a wide and at the same time weightless flow of water. Very gentle contact and impact on the body. Nice. I think the consumption became more economical. On the front surface there were minor defects in coloring. Wrote off with the store, very quickly agreed to return half of the cost. The money was returned. I advise the seller, and the goods too.
Lake looks cool, I'll try to add, thank you to the store, Can order.
Delivery to Kiev 21 days since the order. Good watering can where the weak water pressure, if you make a big pressure it will quickly fail. The lake is made of plastic and it's light.
The order is fully consistent with the description. Everything is perfect! Only five stars!
The Lake looks twitchy with this black edging on the face, but sprays water just super! The jet is very nice. Included is a filter for large debris, which is very nice of the store. The carving is inch, so the Soviet hose will not work. Like!
Excellent watering can, nice strings. Material plastic, thread 1/2 "(15mm).
Thank you all perfectly delivery to St. Petersburg for almost 20 days. There is a mesh before you screw Lake experienced liked the pressure chic for massage
As for such a price, it's cool. Delivery to Ukraine 20 days.
Corresponds to the description. The package came in an autopsy, but everything was in place. I advise the store better to pack the goods. Recommend.
Hello. Got your order. Lake budget itself. Not long enough. He beats hard. It's kind of a massage. Plastic.
Easy, mesh filter at the entrance. Due to the large number of small holes, it turns out a fairly powerful pressure of water. I recommend definitely. I live in a private house with my water supply.
Delivery to Nizhny Novgorod fast, 28.04 ordered-11.05 received.
Leechka plastic, came without damage. All OK.
Seller sent the parcel quickly however przedłużała the shipping PL. Material from which is made earphone is plastic, however wyglada pretty well. Super flies with her water, nice stream. No problem with assembly, is included gasket with strainer. Recommend.
Light, powerful and inexpensive. Just super!
It's how it is described and works perfectly. I 'd love it if they made it a little bigger so there 'd be more jet water. But I buy it because I love it that fine