Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great, arrived very quickly, in accordance with the description, I recommend.
Delivery to Yekaterinburg took about three weeks. The product fully corresponds to the declared characteristics.
it's improved water pressure
simplesmente amei. veio bem direitinho. é lindo e muito maravilhoso.
Already you Third ordered everyone wants the shower head have well packed and saving water
I don't know if The Produkt Filter the watter but The shower is amazing! Fells so good
Send very fast. I am very satisfied with the product! Very good pressure
Seller 5 *! Order with everything in order as the picture!
Perfect and well packing
Comes with another bag of ball as planned
Very satisfied I recommend. The package and arrives in advance.
Super product as on the photo function very well the button on stop super practical of good quality
I order the second time. Everything is super! Very fast delivery
Thank you very much the parcel received quite quickly let's see how to use. Seller recommend.
Bomb shower! We're delighted. The Jets are very thin and pleasant. And most importantly, everything is disassembled and cleaned!
Used the services of unitrade carrier. Very upset. The parcel goes back. 5 stars because I ordered everything earlier in Ukraine came on time and was wonderful. To Russia, the first order and disappointment from the inability to get it. I order again. I hope to post to Russia.
Very nice I like but I don't like the size with the shower cable. But I compose it separately☺️
God is very beautiful, and quality deserves the price bitter hero I got in about fifteen days the length of everything is healthy and the store is fast shipping Thank God I did not regret the day of his partnership, really worth
Fast shipping, all in perfect condition. Mounted in a moment and it goes great! Very good shopping!
Arrived quickly. Works well for now. I would make an update in 1 month to see on the longest therme.
Received quickly, there are three modes, everything is super!)
Very happy with the purchase. I first thought the shower head doesn’t fit. But then the staff told me to remove the plastic protective cap and it fits well. The pause bottom works (the main reason for my purchase - save some water wastage). The three modes of water works as well. Highly recommended to my friend to purchase this. Not sure about the filter (but I just start using it...I’ll do a follow up review after a while). Purchased on the 10th April and arrived 6th May. But worth the wait anyway.
This is the second I buy and it works perfectly but it is also very fragile. It is plastic so at the slightest shock it breaks... so be careful
Good shower, delivery 2 weeks. The water closure button works.
The goods came for 1,5 months, works well, the purchase is satisfied .. thanks to the store. Recommend