Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The camera is very poor quality, not as the description says
Shipping fairly fast and well packed. I have not been able to prove it, I will try to give an opinion when I can fly it.
Congratulations, I received the product ahead of time, recommend! Grateful!
This drone is pretty sturdy. I have crashed it countless time because i suck at flying it. Its difficult for me to steer it because i loose track of the direction the drone is in.
I'm very satisfied with the product, and i receive my Camera before the date they told me, waiting to test
Very good product
The product arrived well, it fulfills its functions well
Arrived perfectly packed, its battery is 10 minutes long It is perfect for your price
Fast delivery! Well packed!
"The product is very good and the quality is very good . Theseller is very good . He sent the goods soon and wereceived it soon . Thank you for your good products andcourier ! Recommended to all ! "
I am satisfied with the product that arrived within my expectations
It is difficult to handle it, quality is good, I recommend it
Very professional
I loved the experience with the drone arrived earlier than expected.
"I highly recommend!!! ❤️❤️❤️ I am super satisfied!!! 🤩🤩🤩The perfect drone!!! 👍👍👍❤️ The item arrived ahead of time ⭐⭐⭐⭐⭐ The seller is very reliable, everything is as described. I highly recommend the seller and this product, the drone is perfect. "
Nice drone. Neatly delivered. Just Learn how and as far as the drone controls are concerned.
It has arrived before the scheduled date it looks good, although I have not yet tried it. The only thing I don't see anywhere that Xiaomi puts.
Very comfThe drone has good quality, sensitive operation, and long endurance
Great first drone. Once you get the tips, you can easily control them.
The scenery is beautiful, and the drone can be directly controlled through the APP, which is very good.
The brushless power is very strong, the material is also very good, and it has been bought for a long time without deformation. The quality is excellent.