Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They are mirrored and it is fine
Thank you, delivery to RB fast 1 month Earrings are not bad, they look good, but one is broken (. Glued with gel for build-up. as in the sock will be, I do not know can for a couple of times enough. The store has not yet answered the problem.
Shipping has been super fast, product same as in the photo but one of the buttons doesn't close with which you can't put the pending.
They look pretty good, but they came with bent ears
Ordered 04.06.2020, the order was sent on the same day, 23.06.2020 the order was delivered to Tomsk. Well tracked. The store is sociable. I ordered several goods from this seller, he sent everything in one parcel. Each goods are securely and neatly packed, all put into the package, the package is well sealed and no one can unnoticed to open it, only cut it. I tried on such earrings from some Italian brand, they were heavy and expensive, but, they looked great. I did not decide to buy them. These earrings are their "copy". Very cheap, light. Size-approximately 3,5x4 cm. The material is thin. I got with a defect-very badly painted. But, I ordered them out of interest, so, it will not affect the evaluation. To seller Thank you very much!
Goods yshov Duge dovgo. Ale I'm pre-war buying. Earrings are different. all the yak in the photo, is pre-war. You can lock up.
Delivery 8 weeks to Kharkiv.! Everything is super, I recommend!
It went long, I liked the goods. I will be happy to wear
Everything is super, yak and on the picture. mozhna kupuvati
Good earrings, look great, everything matches.
Ordered 03.27 received 05.19. The earrings are super. They are not very large, comfortable and not heavy. Seller and goods advise.
At first they looked very big, but they sit well on the ear. Not heavy and not bent
Everything is fine, except the delivery time, went more than two months and tight, rubber band and then different colors :)))
25.02 ordered and received 11.04. Beautiful, thank you
Very nice earrings. Lungs, do not feel on the ear at all. And very beautiful.
Not exactly like the photo but also cute!)))
Good earrings. The description is consistent.
All in all the description, dyishli dovoli shvidko, the store is not all.
Neat stylish earrings. It's like the description. Five to the store.
For their money nothing... a little bit of a carnation that put in the ear. Big enough. Och long shipping, may be it related in quarantine