Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The bag is a cute, long strap, convenient over the shoulder, though it came very crumpled. Delivery mega fast. 02.03 ordered 11.03 received in the Moscow region. My first order with this speed delivery. The store is very attentive. Recommend
Thank you. Corresponds to the description. Thank you for the gift.
The second time I order this bag. I ordered a friend. all draw. but gets dirty quickly. I want to try to wash in a typewriter)))
Good quality bag. Small, but roomy. Thanks for the fast delivery.
The bag is excellent-all as I wanted, and the size, and quality, neat, soft, in front of three pockets on the snake, inside one pocket on the snake, but. The strap is adjustable, in short, I was satisfied, delivery two weeks to Rostov-on-Don. Thank you to the store, I highly recommend to everyone, it costs its money.
All as in the photo, came quickly to the five. I'm waiting for the summer until there was a bag in the sock. I liked it very much. Thank you!
Bag lovely light comfortable
все пришло быстро но выглядит очень дёшево, и замки грязно серого цвета.
10
Comfortable, soft handbag, in my case the quality is without complaints, all the strings are in place, the locks are working, lying and roomy
Very nice and good quality. Shipping fast. Thank you
Thanks
Bag cool!!! Quality is excellent!!! delivery is very fast!!! Product and store recommend!!!!! Judo
Thank you all perfectly bag as in the description, came quickly to the store I recommend
The bag is pretty, the order came quickly
3,5 months there was a parcel. The bag is quite fit.
Fully corresponds to the description, soft, comfortable size, zippers work, as I wanted, thank you
Sent quickly, the goods are according to the description
Very practical the bag is equal to the photo
Handbag Super!!! The quality is excellent, the store is very good, sociable, put the rubber as a gift, very cute, thank you. Recommend.
The handbag is very soft and roomy, looks beautiful.
Quickly delivered bag. Well packed. Pretty roomy. In the photo I show that you can put there and more on small things. Two smartphones will easily fit into the front pocket.
Nice handbag. Soft skin. For summer is good ..
But in the purse disappointed-in one place is not sewn, Ugly Lies the strap, not so, as in the video, but did not return back, did not want to bother, but it was necessary
Vso bilo kruta.prosta superrekomenduiu