Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
||*Estimated Shipping Time
||4-20 Business days
||4-20 Business days
|Australia, New Zealand
||4-20 Business days
|Central & South America
||4-30 Business days
||7-20 Business days
||10-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Really good quality. very pretty .Came quite quickly. The bangs came longer I just cut them lol <3
Excelent wig, arrived fast, lovely store
very fast delievery
It's very nice uwu
Very fast, thank u! Cool wig!
Wigs, only 10 days to reach my hands, very personality, friends are asking where to buy wigs
two colors are very evenly distributed and very convenient to handle. Great
Often buy some wigs to wear, this wigs are very trendy, looking forward to the new style
I have noticed that many European bloggers are wearing wigs in two different colors, and I have tried to buy them. The quality is very good
My head is small, but the inside of the wig is adjustable. It's a great wig
wig itself was very beautiful, and when I came back, I adjusted the shape of the wig to make it look better
Love this wig, the fleco comes somewhat long, I 'd stay under my eyes and cut him off but everything perfect came in about 20 days
Buena calidad, ¨pelos¨suave. Se había arrugado debido al viaje, pero eso es entendible, la alisaré :)
Llegó mucho más rápido de lo esperado. El cabello se ve muy real, no es brillosa y no parece barata. Muy feliz con ella.
хороший парик, но челку надо образать. она очень длинная.
super cute, tiene una calidad muy buena, se las super recomiendo (>w< pa aue sean morritas e-girls mala onda kawaiis
Magnifique perruque ! j'adore je suis trop fan ! je ne la quitte plus ! elle est hyper douce et fait naturelle ! la frange est à recouper par contre mais c'est normal ^^ elle est arrivée en 2 semaines en france
Very nice wig for its price. It looks the same as in the pictures, the colors are super pretty. Comes with a wig cap. Adjusts perfectly. The length is also perfect (except I had to cut the bangs a little bit but that’s fine). I brushed the wig a little bit and some hairs fell so I recommend to brush as little as possible and take a lot of care of the wig. Arrived very fast, definitely recommend to buy from this store !! 10/10! ^^
Es preciosa, me encanta. Buen material, y ademas vino antes de tiempo. Aunque tuve que cortarle el flequillo porque me quedaba un pelín largo.
Although there was a logistics problem, the store kept tracking me until I received the package