Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great backpack. The material is slightly loose, but otherwise without complaints. Roomy, from gravity does not sagging, the bottom is dense. Delivered by courier, in less than 10 days.
Very satisfied! There was a DPD delivery to Moscow 3 days to the door by courier. The backpack fully corresponds, of the minuses only a pair of sticking threads. Pockets are a pile, lining is dense and very rustling.
Fast delivery. Black is closer to gray, I order a second time such a backpack in a different color. The previous lived two years of a very difficult life.
For such money, the backpack is just super, I recommend. Came within a week, delivery to the apartment.
The backpack entered within 15 days. Purchase satisfied. Came sealed in Thessaloniki, without marriage. Thanks))
Super. The backpack is very good. And fabric and sewing. Two side pockets. Delivery to the door in a week. Ordered 11.11 received 22.11
Everything corresponds to the description. No marriage. The goods are super. Recommend
Backpack is very satisfied! Super roomy and nice color!
The product corresponds to the store's description, did not find any marriage. The backpack is neatly sewn, accessories for vintage. I think that I will complement the badges and key chains, it will be generally Super. Lining rustle, a little unpleasant. The size is not small, the capacity is good. I was pleased with the purchase.
Really like the backpack. It is in the size and colur I wanted. Really good quality as well. It can fit a A4. Thank you store. Recomend. At first I was a little sceptical aboat it but then I red the feedbacks and they were great. And thats why I'm leaving a great feedback as well. I am gonna use this in school. :)
Came to Moscow for 2 weeks. In general, not bad, but waited for more. Upset that inside the pockets for small things are sewn to the top of the legs and the threads stick out in places, but the lining itself is not bad and the material of the backpack itself is pleasant. Straps do not paint, but sometimes fall down. The lock periodically sticks. The backpack itself is roomy, an umbrella, a bottle of water, a comb, a notebook and a pencil case fit, and there's still room. In the side pockets put the travel and pass to work, in other keys. I did not communicate with the store. In general, not bad.
Отичный рюкзак. Красивый, практичный! Хожу уже неделю с ним, всем довольна!
I thought the size would be bigger, but it's okay. It's good and strong.
The backpack is excellent, as in the photo, the only one, what upset-in some places, the PTS are badly stitched fabric and stuck out threads, it was necessary to cut them for a long time. After the dispute opened, the store returned some of the funds. Shipping is super fast.
The order was sent very quickly, there was no need to communicate with the store. IML delivered in a week and a half to Chelyabinsk region. The backpack is a little pale than it looks in the photos, but the color is quite pleasant. There was a small smell from the package, which was quite quickly breathed. Stitching quite well, although in some places threads are stuck, but nothing critical. The outside does not look as voluminous as it really is. The straps are quite soft, someone will seem a plus, but do not know how durable they will be. In general, the purchase is satisfied, in small cities the choice is very monotonous and for its price the backpack is quite good and externally and in quality.
Excellent in quality! And super fast delivered. June 29 ordered, July 3 Courier already brought
Mega fast delivery, 5 days! Home brought the IML Courier. The backpack is great, the seams are smooth, no smell. Coffee color matches. I liked it very much!
Delivery to Krasnodar 4 days by courier! I'm shocked. Saw another store where the price is higher and wait until August)) So, canvas bag, did not get wet under the shower. Basically compartment lining and standard pocket. On the width of the compartment inside 30 cm, but in height it is better not to see something bigger than A5, it will. The rope is strong and not thin. The straps do not rub and are firmly sewn (the weight did not check). Front pocket without lining, but with very good zipper, smooth running. Two side pockets, gets in at a depth of 2/3 ladies palm, enough for keys + lipstick, the certificate also gets in, but there is no passport or phone. Ahead is a metal clothespin with a hook, it will not open, the canopy should be opened. I really like it. Thank you so much!
Backpack liked, sewn well, roomy. Only with color upset! In the picture it is bright, but in fact it is far from the original...