Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
everything is fine, working properly as it should, took about 13-15 days. well packed.
Mouse small, everything works fine, USB cable is very short, came discharged, delivery 2 months
Great product! Conform to the description but quite long shipping time. Despite all very very satisfied☺️ Works perfectly on a mini Mac
The mouse came, everything is fine. Fast Connect, I hope it will last a while)
Good product, good price, reasonably fast within. Now all 1 week used without problems.
очень понравиласьприсоединяюсь ко всем положительным отзывам доставка только долгая(около 2х мес)
ya tenía otro igual, comprado hace más de un año al mismo proveedor
Wireless Mouse with USB receiver and can also work connected by bluetooth. It has built-in rechargeable battery. It works pretty good. The shipment has been quick, arrived smoothly.
Bilyarsk (Tatarstan) reached 16 days. I got it right away. Works for any rotation. There's no red light, don't be scared, it must be. Pleasant to the touch, in the hand sits well. Thank you store.
The parcel came as usual in a couple of weeks in Stavropol, whole well packed. The store with the color was not mistaken. The mouse looks rich, does not creak. Connected through the receiver, while through other connections neither tried. I advise, buy.
Muy buena calidad, excelente terminaciones, muy rápido envió
It took a while to get. But it really is silent! It is very beautiful.
Before Kharkov two months, tracked. First and foremost connected the mouse to the smartphone (with a small green button pressed), the pairing went without problems. Through Bluetooth, the whistle is also connected without problems. I recommend a mouse.
Very nice mouse. The computer recognizes her right away and it works well. Everything is perfect. Thanks to the store. I will try it a few weeks and if it is okay I will order another
Excellent goods, waited for a long time more than two months, but the quality is excellent, connected to the computer immediately any drivers did not install, everything as in the description, the child is happy and happy. I recommend the store and the store. I will order another one for everyone)) for such money))
Super! We'll see how long it would work from battery. But I would definitely buy this mouse for a present for someone.
Perfect, very good quality, received in 10 days.
The product arrived very fast 10 days to chile, and it is of good quality.
Without Words, best mouse that already had. Super ergonomic, lightweight, quiet and beautiful. Connects well and apparently has a good life. For while using the tablet.
Great mouse, thank you
Desktop, Bluetooth, laptop wirelessly at the same time, it works well. Design also make you satisfied.
Good product***** Testing All ok. Fast delivery 37 days. Good trader, I recommend. Thanks
В Ульяновск за 41 день. Мышь отличная. Кнопки щелкают тихо. Сконектилась по bluetooth.
Delivery 2,5 month. The mouse works as it should. Quiet. I am happy
Отличная мышка. Матовая поверхность. Аккуратнее - видны отпечатки пальцев. Найти usb рисивер в комплекте поставки - это целая шарада, достойная Шерлока Холмса...