Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent product
fonctionne très bien reçu en 20 jours , sourie bureautique . plate et grande
Teddy bear super. All right.
Entrega muito rápida. Estou muito satisfeita com o pedido que demorou 13 dias após a confirmação do pagamento para chegar em Goiânia.
super fast order 29/12 delivered 06/01. the mouse is really good. it was well packaged. there is a charging cable included. the RGB lighting around the mouse is really beautiful. this is amazing value for the money. highly recommended this store.
Very good and can trust, was made on time.
Perfect, expected something good but is excellent, exceeded my expectations
Mouse very good, was suspreso with the product quality, and recommend buying this store.
Product came exactly as described in the pictures; very functional, met my expectations; easy understanding installation.
Therm best shipper ever from all China! Very happy with the product, the best mouse I've ever used! It arrived in Bahia interior in 15 days. Mouse as good as Apple magic mouse. I'd buy with him again.
Arrived very fast in Brazil. The mouse comes with a USB cable for recharging and works perfectly. Can use with the light on or off. Recommend the product and the store
Best mouse had, was what I was looking for already wore mouse USB, but this has Bluetooth and still is rechargeable, handle perfectly on phone via Bluetooth, lightweight and 100% Silent Mouse. Super recommend!
The only problem I had was that came oxidized battery terminals, but nothing that a desencravante has not solved otherwise is very good.
Excellent product. Very beautiful. Condorme description. Silent and easy connection. Yet working perfectly.
This mouse is very good! Connection Bluetooth perfect! Tested for several hours and still not needed to recharge the battery. Led 16 days to arrive here in Brazil. Recommend.
Product perfectly meets the description. Fast shipping. Is silent and pleasant to use.
Arrived in 17 days and without customs fee
Arrived in 8 days, well packed, mouse with good texture and good for handle. Recommend.
As in AD! Arrived very fast, not taxed. All OK. It has internal battery and not need battery, better that impossible.
I got the package (29/10/2020, 22_Days) in excellent condition! Thanks very much for the product sent! Excellent product! Very good quality! Fast delivery! A+++++
Very good mouse and very silent as advertised. Recommend store, super fast and product with a good package arrived perfect. Thank you!
Mouse principle very well done, rather quiet and very beautiful! Unlike anything ever seen!
Good quality perfect operation without obstacle, is a product that I recommend to anyone who wants to use a good product.
The mouse is very quiet, pleasant in the hand, not very large with high sensitivity. Glows with different colors! Connects via Bluetooth, for some reason, it does not connect when switching, although I ordered with both functions. Sent fast, came on the 30th, packed very well in a thick navel! I will also use and complement the Review))
Very beautiful and good, performing test normally connects to Bluetooth device and connection 2,4G mouse very beautiful when working, when triggered changes color and also enters at rest, it is good for saving battery.