Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Height 174 cm, weight 75 kg, took size m. Sits freely. You can try on a smaller size. For such money, the quality will come down.
On height 173 and weight 89 kg took L, a little too big, if under the bottom to dress something dense, then it will sit well) the quality is good, flick is not particularly thick) on top of something it is necessary and will be comfort, for this money I recommend
Took on the Dew 178 weight 70, approached
Quickly sent, came too quickly. What I wanted. At its 175-height and 50-size took XL. The feeling is a little big, but if under the jacket, or a sweater, I think it will be just.
The product is as the ad. Am satisfied. Bought the smaller was a little long, but it is for men, woman measure 1,56, so was expected. The only suggestion would give the store is to post the product laminate part name and address, because to be carried over getting off the address almost lost product. Indicate product, is a strong and durable material, mainly for cold days.
Delivery 8 days, the quality is excellent, no threads and other defects, the appearance should be very warm. Seller and recommend!
Excellent jacket, the quality is good, I ordered and my friends, everyone is happy!
Kurteyka came just top, quickly qualitatively, all fire
Size is great, took L, for height 180 and weight 80
For their money an excellent jacket. On height 180, weight 90 kg Took XL, a little too big, but for fishing on top of the clothes is the most. Recommend!
A cool jacket, but a smaller size would be better than 176-93 took XXL
The holes for the thumbs on the sleeves are too small and it is with m brush size, in the rest, everything pleased both the quality of the material and sewing, and in detail everything is fine!
Sent fast, goods good, fleece tight, sewn correctly, I made a mistake with the size ordered XL it was not necessary L critical, the height of 177,82 kg on my 52.
Not a bad jacket, the quality is good, I will order Yet
Quality decent seams excellent recommend
Fits good, 1.89 m, 92 kg. perfect size
great fit. large fits a US Large
Great fleece. I bought this because some buyers said the sleeves were very long. Well I struggle to buy tops with long enough sleeves. This fleece is perfect. Good long sleeves and a great hood also. Long delivery but unsurprising due to current Global crisis. Many thanks to this store.
The jacket is a cool immense what I wanted. Took for fishing on the off-season, went great. Sew well, the seams are smooth, the threads are not stuck. The size is small, but it's my fault. Delivery fast, to Alma Ata in 14 days. The producer recommend
They're happy. Pockets at the back of high visibility for insulation.