Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
All ok
ok
Everything is fine, the order came quickly, small, I took 2 sizes larger, 42 instead of 40, all at a time, even you can a little more!
Got but very narrow if B took more rasrer just did not fit the neighbors on the daughter of who has a narrow leg!
Very nasty smell!((((
Flawless finishes, perfect size. I loved it.
Super very comfortable, exactly what I wanted for fishing on foot in the rocks!
article conforme. parfait.
The European 40 is excellent.
Take a sup size
Very fast delivery to Belgium! After a day of wearing this shoe fits like a glove! 40 is European size.
Super
Cool shoes-galoshes. I liked it very much. Recommend.
Delivery 3 weeks (Moscow, Pyaterochka). On the leg 28,5 cm (43,5) approached. But on a narrow leg. Light, the insole is thin, the shape holds, does not bend. Very good for giving. Unfortunately, on a broad leg the husband presses on the side. Therefore, or we will give or will without an insole on the site in the rain run out for a couple of minutes.
All right, order one more cm.
Fast shipping. I usually wear size 42.5, I took a size 44 which fits me perfectly.
It's the third pair I buy. They're comfortable and non-slip. Just what I was looking for.
Good galoshes, correspond to the description, the size table corresponds, thanks.
My size is exactly good
Item received very quickly really corresponds to my request thank you
Very happy comfortable, light and to my size, 24 cm for a 38, I am delighted
Everything is fine! I ordered the length of the foot. Not small but sat tight because the presence of fur (artificial) was affected. it was necessary to add another 5mm to the length of the foot and it would be even better. But still satisfied. Will be comfortable in them or not yet do not know. The coloring corresponds to the photo. Sent quickly and came too quickly. Track tracked.
Product. Thank you
Very warm. Have approached
SUPER. Bardzo fajne buty, jestem mile zaskoczony. Buty są starannie wykończone. Kupiłem je do pracy w ogrodzie. W tej cenie warto kupić. Bardzo szybka dostawa do Polski.