Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
As in the photo beautiful wrist watch a little too big.
Supère shows pretty and fun seeing the front and rear mechanism
Indicate product beautiful But could improve side bracelet leaves more pulida.
I received the order and it is well packaged and in good condition products as described I recommend this store♥️
Thank you for this service that you provide to buyers around the world, and I thank everyone who contributed to this leading global company. I wish you success in your work ...... and I apologize for you for the long haul in my opinion.
Thanks a lot. I highly recommend it, very beautiful and unique whatc. I received for a two and half weeks but it was worthwhile. Greetings !
43 Days To Arrive Good store I recommend....
Watch Super! On the clasp there is a small defect, but it's not critical!
Good night, expensive store. Received the watch and is very beautiful. Am satisfied, recommend the product and the seller.
Is beautiful. worth the price
Came as promised, beautiful watch
The watch is excellent, all as in the photo. Delivery is fast even on holidays. Packed in box
Came very quickly 5 days waited, thought the quality will be worse looking at the photo in the reviews, realized that the photo does not transmit good quality and images
Came very quickly .. In a week. I did not take it yet. K. Not at home. My wife says norms...
el reloj es hermoso, vino bien empaquetado dentro de una caja, funciona correctamente el material es bueno, tienda confiable.
Uncheering godinnik, in us such a road, Ale I think Chi lizati Sobi Chi spaliti Yogo))
Clock beautiful. very fast delivery
It would be great if the shipment could arrive in a month's time.
Testing.
great looking watch delivery was good as well
nice watch, good watch for good price.
Beautiful, great product, good finish
It's a very nice watch
Laivraison is on time I recommend this store Thank you
Часы как на сайте Алиэкспресс, только на фото они выглядят массивные. Браслет большой. Убавил на сколько можно, но всё равно велик. Работают хорошо, на сколько хватает одного завода пока не знаю. Смотрятся очень эффектно.