Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery fast, connected, works.
Ordered delivery from a warehouse in Russia. The goods came about 5-6 days before Ulyanovsk. In general, the camera is not bad. Night vision on "3". The camera came with small defects. Photo attached. wrote to the store on account of shortcomings, obpshchal return compensation, I agreed, then the seller stopped contacting me. So think for yourself, decide for yourself!!!
During transportation, the packaging was crumpled, and not very well sealed. Without much effort, it would be possible for anyone to open a substitute and also glue. I checked, connected it like it works, I hope it's for a long time. I have not installed a permanent place yet. And yet, the lens as it is not in the center is installed, it is visible in the photo.
Connected without problems! Everything works. Quality is good. Let's see how it goes.
Shipping fast. The camera is great.
Quickly came. I did not check the work. Later...
The order came quickly. Packed well, but our valet mail can be seen playing football, T. K. The box is all crumpled. The camera itself as a whole. removes well. Photo from the camera 4 floors. Track tracked. I recommend to all the store and the goods.
Thank you store. The product corresponds to the description, connected everything works. Fast shipment and delivery. It's super. Recommend. 5 & Omega;
Ordered 3.05 took at the Mail 16.06. The boxes are very crumpled but the goods are intact. Everything works
The goods is arrived looks very good I am very satisfied.
The camera went for a long time, packed well, the kit is full, I have not checked in the work yet
Very good camera. Very delicate and very fast delivery in Moscow, Russia, - arrived at the post office within ca. three weeks, fully traceable. I do recommend this store!
Went to Peter for a long time 44 days. Received at the post office, it came to notify that the parcel is on the mail in the app from the post office of Russia. The track worked, but the parcel hung for a long time in China. Then sharply in a week went the track and the parcel came. The camera itself is made neatly. the quality of the picture for a price of half a thousand respectively. The picture is acceptable. on the power supply, the LED blue lights constantly. Speaker mega loud. For the first camera and dating is OK. Both antennas with wires. What did not like: router dual-band and network one this camera only sees 2,4 and had to divide one of mine into two 2,4 and 5 respectively. After connected, automatically can not choose. And the control is mixed into the right turn to the left and also the top and bottom. The picture can be reflected as in vert and horizontally but does not affect the rotation. The rest of the settings did not try and the card has not yet put. This is the first impression. Later I will deal with it and if there are jambs I will add.
Came in 25 days about, unpacked like all the whole, there are 3 small scratches on the case, the plug for the network connector was with the trace, the camera has not yet checked how I will check
Long sends, but for that quickly goes, 13 days to Peter courier to the House, the camera is excellent, took to monitor the country. To 4G router on SIM card Body 2 caught up on hurray, the picture is juicy, the sound is good, I recommend
Order received quickly. The complication is constant. Packing is good. The quality is excellent. Shop advise.
Camera, exactly according to the description-supernormal download from the Playstore program, enter the password Wai Fay and forward works, as in the description... I advise both goods and salesman
Everything is OK.？50 days to Kherson by ukrposhta. Connected without problems, it works. But she refused to work with the TF card, when I connected, I started to clatter something, I got too late and pulled it out. I will ask the store for firmware, they say here in the comments that it then flies. I’m studying the camera (testing)
Cool everything connected. Without any wires. Just included in the network, set up and voila. Very cool shows everything. The image is clear, clean. Transmits sound, accepts. A little echo, but in general not scary. In the dark, the picture is clear. The camera's spinning. Happy!
Everything went well in 20 days connected to the NVR works clearly Rotary. Image. All well store recommend probably I will buy still in this store