Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It takes very little to arrive, the quality is great, super recommended this Tienda. Very warm
I bought the M because I'm 1.71 and I wanted it to stay wide. That's a lot of size, I would have bought the S if I 'd known it was so big.
A perfect garment. Let's buy another one just like that. We liked it very much.
Vendedora muy paciente. El envío llegó en poco más de una semana, muy rápido. Soy talla S en España y la S es ideal, pero tened en cuenta que queda oversize. Volvería a comprar sin duda en esta tienda, y no dudo que lo haré pronto. Recomendada
It didn't take 10 days. A wonder. If you want a little loose take one more size, I usually have the M and I took the L. European carving. Perfect everything
I love it! Shipping to Spain very fast
Size is what I commonly use. It's anchita, okay! It's got a little inside of it. The colors are like in the picture, it's great. It's come to Me in 2 weeks.
Todo perfecto, a mi hija le ha encantado. Muy recomendable
I love color, and things printed. It is noted that it is polyester but the texture is not unpleasant. It's pretty thin but very warm inside. It's got a little hole between the jersey and the cremayera. I am generally very happy with the product.
fabulosa, tiene pelito por dentro y es exacta a la foto. me encanta. ya tengo sudadera favorita. ha llegado súper rápido, llegaba para el 6 de enero y ha Estado antes del 30 de diciembre.
I love it, it's wide and warm.
I took size M and it was perfect. The measurements are like those set out in the table. Although it's a sweatshirt inside it's polar and it's warm!
Chubby and very good size is very good quality. I would ask again is very wide
It's the second garment I order on Aliexpress and I don't regret. The quality of garments it's pretty good. I recommend this vendor. Pretty fast shipping 1-2 weeks. The size corresponds to that of the description. I usually wear size S-M in European size and I took the S for the comments as they say it is oversize and effectively remains large. I took the S and cover the ass right where I wanted to. Inside it has a pretty nice lint for the cold of Galicia haha. I love it and the brutal quality. For the price you can't order more!
Ordered 23.11, received 15.12. The quality is excellent, the size m on the Russian m is free, more suitable for L, but I specially bought m, so that it was like an oversize. Inside is a soft warm material, like fleece. Take it, you will not regret it.
Svitshot got. quality is good, warm, fit in size. sewn neatly.
The size is large, but for me I like wide clothes it is ideal. The zipper is not very good but it works properly. It is also warm and soft, a perfect garment to fight the cold.
Size S as L, very pleasant to the body, looks good as in the picture. Everything is super, came quickly, thank you :)
I like it very much, hot and pretty, very well, delighted
I took Size S and it's pretty big, I usually wear a size M.
I love it, just as described maybe the green a little stronger than the q looks in the photo, but it's perfect. The size I took one more to the q I usually wear, as I wanted to be baggy! The shipment very fast!
The jacket is just super, soft and warm. But the only negative at the end of the zipper is a small hole, but it's not critical. Delivery via mail came on time
The goods arrived in 10 days. Made of very high quality. Thank you very much!
The sweatshirt is great. It's not very chubby but it looks like something underneath is going to open up a lot. It's like a fleece. Size L is very large. He arrived in about 2 weeks.
Magnificent as in the identical photo, he arrived in France in 7 days. Good quality soft inside, I'm making a French M Tomé XL is already large I could have taken an L but I'm happy of all modes., Take a size over two like me! I recommend it 100