Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Cool Bag! Came for a month in Yekaterinburg
To Moscow less than a month. The parcel was tracked. Excellent bag, description exact. Quality is satisfied.
It's just like the pictures. Very spacious and makes it very comfortable to arrive. Shipping was normal as on aliexpress, did not reach 3 weeks. I would buy it again poerque also wears two straps and you can combine them as comfortable as you are. Buy it in the lighter color.
Very well looks like the description. Arrived well packaged, no sewing that exceeds. Looks good quality to see in the long term
Loved. Very beautiful purse.
Igual que en las fotos y la descripción. La verdad que mejor de lo que esperaba, estoy muy contenta con el color, las calidades y el aspecto. El tamaño es el que se indica, para mí ideal ni muy grande ni pequeño. Viene con dos asas, una de nylon para bandolera y otra del mismo material más corta. Tiene un compartimento con cremallera en medio. Tiene un poco de olor, pero nada que no desaparezca en un par de días al aire
Great quality! Very fast delivery! Many thanks!
Great bag)
my mom happy
So easy to つかい まんぞく!
The bag is not bad, but they confuse the fasteners on the bag, it hurts they are flimsy. The color is the same as in the photo. The store sent the goods without slows.
Horrid bag
The bag arrived very fast, perfectly packed. It's very nice. Very satisfied. Thank you!
The bag is excellent, the store added to favorites
Fast, high quality and very beautiful
I will order another color, too pretty,
Normal handbag. It's a little hot. So the price is appropriate. I'll leave it for the summer. Delivery is fast, packed in three bags. Thank you!
Exatamente igual a photo!
Всё соответствует картинке и описанию. Немного пахнет. Строчки ровные, нитки не торчат. Единственно, нет сзади сумки карманчика на молнии, но эту модель я выбрала сама. А так сумка не плохая.
Franchement top
Soft and roomy
Thank you! It came very quickly. Keep .... gift appreciated, very cute
The bag of leatherette, strong smell, the accessories all works properly, looks simple, fast delivery, good packing in several bags, inside package with air,
Very nice bag, my wife loves it.
Absolutely stunnin', and packed well with transparent cushion inside the bag. design and the delivery was brilliant. i recommend this product indeed