Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Perfektni! Funguje skvele. Ovladac se propoji S phone pomoci Bluetooth. Batteries jsou soucasti Baleni. Doporucuji!
Small, you need to separately mount buy to the phone. thank you.
Arrived in 37 days. Looks good. The only thing, the fixers would like to be more reliable, but for this price there are no questions. The remote came without a battery, so it was not possible to test it yet. I'll add it later.
That the remote does not work .. I'll beat another battery. And so very satisfied with the goods, everything corresponds to the description in Ukraine was 1,5 months.
Delivery to Lithuania 5 weeks. The product corresponds to the description, convenient to use, the Bluetooth-remote works perfectly, the battery is already available in the package
The phone holds tightly, but the design implies that it is neat to use it. For their tasks and at their price-a good option.
Came through three types, cool thing, all pratsiu, I recommend
Excellent tripod and Button, checked everything works, immediately connected to the bodies without problems, purchase is satisfied
The goods went a little more than a month. Remote control without a battery, you have to buy. In appearance, very much a device, there is a smell. But the phone keeps well. With the store did not communicate, the goods were tracked.
The holder took separately from another store. The thread is standard as in action cameras. Everything works. The remote with the iPhone earned from half-turn. Thank you
Arrived quite quickly, about a month, need a battery, to work not yet checked sent quickly
Tripod as cheap Chinese tripod)) battery not included.
Delivery to Dnieper-49 days. Good packing. All goods received without damage. The Stand (Holder) fully conforms to the description, quality and price. The purchase is satisfied completely. Recommend!
It's funny. The phone keeps it normal, the remote is working. Sticky of course plastics, very gentle. Bluetooth first time long searched for it, but this is only the first time. Subsequent times the device in memory and everything quickly. The remote goes without batteries. very useful for me. tied him to the tree and take a picture. Stay well.
Tripod is good. Came in a disassembled state, but it is easy to assemble. Fully complies with its description. I do not know how durable, but for such a price is satisfied. Ordered red-red came. The ends of the legs are rubberized for good stability. I ordered another remote. Came, without a battery (photo of the batteries that will fit attached). I put butreak up, turned on. Works with the phone by Bluetooth well, easy to connect, buttons work well and the phone responds, but not beyond the distance of 1 meter. Then he doesn't react once or at all. I don't know the feature of the phone or what, but it suits me. There was a mound of a month. Recommend!
Very small and flimsy. The phone barely holds, tilts from gravity, it is necessary to place too many legs, from which the angle of shooting changes. Bluetooth control is not used, there were no batteries in it
Excellent quality
The goods received arrived quickly. Everything is complete. The product seems to be in use on the phone fasteners on the sponge the rustling from the phone probably stood in the store on the wind with the phones. Do not know should be the battery in the remote her neoked to fill the battery recall supplement later.
Great three legs, keeps the phone well, steady.
Great thing. The battery was not included. Super. Thank you. I recommend this item to everyone.