Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Great for the price you have. I asked for other colors for my husband and a friend who liked them. Thank you
5stars runners with so cheap price love u ❤
Super light and comfortable sneakers. received in two weeks. Ordered size in size. This model is suitable for a wide leg. Many thanks to such a responsible and decent store
Very high quality shoes. Comfortable shoes. My wife is pleased.
Well done! I recommend, sneakers came earlier than expected, the description and the photo correspond, I and my child liked it! Sold for all five
Comfortable for summer without major pretensions, at least they are aesthetically beautiful and comfortable enough, they lack to be more durable, they will not last longer than 3/4 summer months, early autumn
14 days for delivery! This is my 2nd order. The size matches with the size table. My feet 24 cm, I took 38 size. Thank you.
Super
My size approached perfectly. Packed OK. It's okay.
Awesome shoes. Have several pairs
It is the 3 Th pair that I always order perfect. Delivery france 6 days this time. thank you
Size specifications voices. Sneaker is well processed and looks amazing. Good Soles and light weight. Without socks worn scrubs being bit above verse
Everything is clear. Took on the size more than his own-turned out to be a little big. But I think if I took mine, it could be small. So take either your size, or still the size is larger.
Very cool. Smell of plastic when they got out of the bag.
For the valuation of the table the 45 has been adjusted and I asked for a 46 the truth is perfect for me a little big by the tip I have a finger left but they are comfortable
Everything is fine for such money. You can order the size, in size. Thank you store!!!
All great wine in the right time, the very attentive store, answered all my doubts, the number is the one for Spanish size, tennis is fine doesn't seem very plasticised weigh little and for the price you can't ask for more, They smell like rubber, I imagine the smell will go away in time, only need to be tried on the street but if they last a year they are more than amortized. I will buy back have a recommended transport with CTTexpress.
Cool sneakers came quickly the size approached a little great turned out but this is my jamb I ordered 38 and it was necessary to order 37 but better healthy than small ones right? On a thick sock and norms or insole can be put
Wonderful sneakers, I recommend it to everyone! Delivery fast!
Shoes quality, a copy of the summer model Adidas 2017. Specially I will attach a photo to compare buyers. I advise you to buy. If not box what is China production
Pretty decent shoes, very light. My foot has 27,5.cm. Size 43 fits perfectly. For this price recommend.
Very good
Clearly not Nike. But for a thousand rubles to expect another)) the dimensional grid corresponds. Very thin sole. But I inserted orthopedic insoles, they were well and immediately stood on the leg and the surface of the floor is not so felt. Looks good. Pulls in general. To Moscow two weeks. Thank you.
Great, just like the photo, super comfortable, size equal to Spanish. I bought two more pairs. Highly recommended
Sneakers stinky, not sneakers, should cost not 400 UAH, but 150