Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
This charger allows you to choose between A charge at 10 pu 16 A. It works properly and is very easy to use.
Buy to recharge a Fiat 500 €. 100% compatible charger Green Up delivers 16 amps. Only small problem the box delivered was not scotched!!! Provided that the charger lasts in time...
In general, everything is fine. Advised Comrade, bought. It came quickly, the quality is excellent, everything is clear and extremely easy to manage. Violins charging attached, 16A twice faster charges (Jaguar I-Pace). I will rarely use it, because. The main charging Wall for 7,5 kW, so in operational reliability is not yet clear. Recommend.
Everything is fine, installed stationary.
very fast delivery, le product it's ok
For now ras. Fast delivery via gls
Product works perfectly on tesla model in 16 to instead of 13 with a greenup. Beware the measured cable that 4,50m
Perfect, ultra fast delivery (2 days) already tested and everything is perfect, charge in 15,9 A. Unbeatable price.
How to say, I received it even before I ordered it. Extremely surprised by the speed. More than trying
Good quality product and delivered in a few days.
Hi The loading box was very quickly. You hat-a great design is easy to use and has a fair price good for recommend…. Peru from CH
Initial testing with 10A and 16A modes with Volkswagen ID.3 went smoothly. I hope it continues that way.
Work fine. Stable charging, looks pretty rugget to me.
I am very satisfied with product I use regularly to 16A for charging of my e-Up. Product really complete and well-kept, with display with utilissime infomations. Really an excellent product from any point of view.
All OK. Aesthetically made. Working in two modes 10 and 16A. Proven for Renault ZOE
Very fast delivery, good value for money, serious store, the charger to reduce my charging time by half, very satisfied.
Delivered in 2 days from France to France !! well packed. Very good communication with the vendor.
A more careful packaging would have been preferable but the product arrived well in 24h. It works perfectly. I'm happy with the product.
Great store, fast and reliable
Works fine. The quality of performance is pleasant. Great option on the road.
Perfectly complies with the description. Material packed in a carton, with documentation in French. Arrived in 8 days from France, settled by Paypal. No confusing, nickel; To do with time, to use...
The article corresponds to the description, the first charge was made. Easy to use and good construction, I think the device is robust. Manual in several languages. The delivery was long, 21 days, but for reasons independent of the store (COVID and holiday period); But as soon as it was sent from China, it reached me in 5 days. I am very happy with this purchase.
Been using the charger for 2 weeks now with my Volvo XC40. The charger does a great job charging the car well and in time (~2.5 hours @ 16A). No heat issues; no electrical issues. Quality product, lightning fast shipping to Israel.
Super fast delivery, beyond my expectations! It was delivered from FR to RO in less than 5 days. Excellent service via GLS !! In 5 mins I am going to give it a try, to charge my EV, I am trilled to check its performance and durability over time.
great product