Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
On height 164, sleeves to the brush. Quality is good.
Excellent jumper, very pleasant to the body
I take not the first time, my wife likes it. For this money-fire, and with a coupon on Black Friday in general it turned out free. Good luck to the store. Delivery each time NP about 20 days to Zaporozhye.
Good golfer
Turtlenecks are ideal) soft, not thick, without sticking threads. Everything is great. Best store) 5 points
là j'ai mis les cinq étoiles parce que là tout y est la couleur la douceur l'élasticité super magnifique
All is well. Approached
Very good sweater, soft and pleasant to the body. I'll order more. Quickly sent. I recommend the store and the goods!
It's ideal, I loved it. The touch is soft and pleasant, the color is that of the image and the size matches perfectly with the one I usually use. I would definitely buy again.
Turtleneck cool! Well stretches. My height is 167, I wear the top size 44, it came up perfectly! Sleeves are slightly short, but it's not bad, under the jacket-Super! At the first wash (washed by hand), the water was very much painted in black! The goods came quickly! I definitely recommend the store!
Of good quality. After washing, does not shed. All seams are made smoothly.
For their money is good, but it's rather a spring summer option, not a winter one.
The sweater is pleasant to the body, soft, odorless. On the OG 88 and the waist 68 is ideal
пришло быстро, всё отлично. на 44 всё ок, больше размер будет очень в обтяг.
The color is slightly lighter than in the photo, but it does not matter to me. The quality is excellent, we order not the first time. After washing does not sit down, does not shed and spools are not formed
Very soft and cozy, beautiful green color, as in the photo. On the seams a little stuck out the thread, but it's not scary-you can always trim.
Turtlenecks are excellent. I ordered 3. after washing, the color does not lose. Look super
Incredibly soft and thin. I liked the quality very much. Take it, you will not regret it. On skinny girls up to 170
Turtleneck is good, not the most dense of course, but very pleasant but. No pressure. Sleeves for height 168 in the photo. I'm basically fine. When walking slightly rise
Доброго всем времени суток!водолазка хорошего качества,на 1,63 рост,размер М не короткая,приехала быстро,2 недели,продавца рекомендую5+++++
Good turtleneck, very pleasant. I ordered it for the second time, but in a different color. Everything came quickly. Beige for a year and nothing happened to her.
SO CUTE I LIRERALLY LOVE IT BUT THE TURTLENECK IS TOO BIG
Very good quality. Soft to the touch, pleasant to the body. Color Red
I order 3 colors already. The quality is good, with constant operation does not stretch and does not roll down.
Excellent, merci vendeur. Livraison rapide