Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product corresponds to the description, the delivery is super fast thanks to the store
Super packing. )) Very beautiful.
Though it came late, but my wife love it. Thanks
It took me quite a while to come to Spain, but it's beautiful, just like the description and the very bright pictures, it's very pretty the truth
Looks nice
I ordered two liked. On one there is no tag.
Beautiful I love this shop the quality of your products is amazing store % recommended. Photos don't do justice to products
Delivery is fast enough, packing is super. In a vacuum bag. The bracelets themselves are excellent!! Thank you, store!!!!
gracias, son exactamente iguales, llegó en perfectas condiciones porque el embalaje es súper y encima me mandaron un regalito, así que lo recomiendo.
The bracelet is just super, all shining, but the size is only on a thin handle or on a nursery. Delivered to Volgograd in less than a month.
The bracelet is very good. Length 17,5. The lock is strong, and the second (white) was sent with a faulty lock-in a closed state does not hold, hang out. It will be necessary to hold the fastener a little. The quality of the package is fine, during transportation of damage could not occur. The color of the blue bracelet is slightly different than in the photo. And it is very beautiful! I recommend to buy. Thank you and prosperity to the store!
Thank you so much!!! I liked the bracelet very much, the beauty of the words did not convey the truth went very long. the store put all 10
It's cheap and pretty silver jewelry It's a gift for my daughter. Delivery is fast. I hope your store is full of good luck.
Not spodziewałam is such a quality, I am pleasantly zaskoczona. bracelet looks beautiful, clasp good, 925. fast delivery.
Very beautiful bracelets, delivery fast I am very satisfied, thank you to the store for the gift
All supper. The store krassava quickly sent, came too quickly. The bracelet is pretty. The seller and I recommend it.
Ура, наконец-то я получила свой заказ, через два месяца доставки. Браслетик понравился, даже есть проба. Буду носить, а потемнеет или нет- время покажет.Очень красиво переливается.
Everything is fine, packed perfectly, received in the mail, the store did not communicate with
They're very pretty just like the store's photo. It took 20 days to receive the order in Barcelona (Spain). Thank you for the courtesy gift.
Thank you very much, great! Thank you also for the gift!
Delivery and packaging at the highest level!!!! Just super, very satisfied! Seller recommend!
Bracelet super-super-super!!!! On my right hand did not fit-she is thicker. On the left is normal. The bracelet was in a package with air-HTO indicates the store's concern about the buyers. So that we buyers receive the goods in good condition. Thanks seller
As described. Good packaging
Popraseli at work to order this bracelet, tomorrow I will pass! delivery Super! thank you!
The order was received at the Mail, the bracelet is very beautiful, the metal buckle holds, the pebbles are glass.