Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I 'd have liked the 1,8L one more.
Great product high quality
All OK, only the size is not very similar to 1.8L
Came the order quickly, days 13 delivery took to St. Petersburg. Bag of good quality, the fabric is rubberized, do not wet, it is attached to the saddle reliably. Seller recommend.
Better than all that found in Brazil and a fair price, very beautiful and it is quite coiss
All OK
Доставка быстрая! Товар приличный! Немного помят, но думаю что выправится.
Very good seatpost bag, great quality. It's resistant and fits well on the bike. The order was shipped on time. Thank you!
All excellent, very fast, recommend the store.
Good quality product.
I do. No remarks
I bought it as a gift for my boyfriend and loved it because it's small, very safe and not easily separated from the bike still walking. Good product
In 7 days at home; Quality excellent price 100% recommended.
Hello, fast shipping and good quality.
I'm very satisfied
Perfect!
Cool bag very roomy took 1,8l
Good item fast delivery
Lovely purse, quickly within. Picture Upload failed becoming
22 days delivery. Wrapped in three layers of inflated sealed polyethylene. It's all the same! Only the side walls are straight. In the middle of the accordion, and when the material of this handbag is crumpled, some goose skin appears on the ground. The volume is small. In general, the geometry is good. Functions will perform their own.
very good items, very good store, I recommended, fast ship
It looks really good.
Bag Super! I'm buying a second one. Quality is super. Recommend
Perfect, as seen in the image
Excellent product! Very good and quality too. Time dispatch within estimate