Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The package is slightly overworn, but in general, the ambassador did not suffer. Great backpack!
Long thought how many stars to put? Still decided 5, because the quality is at altitude. But there is one huge but, this is the delivery time two months!!! And it's not on sale. I ordered the goods 11.11 came in nine days. The backpack is very good, the quality is beyond praise-I recommend. The store answers promptly. Whether to order from this seller-decide yourself.
Backpack is good, sewn qualitatively
For the second time I am convinced that tigernu is necessary in terms of quality. Scary truth was first to buy it on AliExpress (the first time the purchase was in the DNS store of my city), suddenly they will be deceived and marriage will come. But I'm glad that I risked and purchased in this store. In the future, maybe I'll order from them some other backpack or something. Shop and store recommend. He packed the goods well at my request. About the lock-the benefit of it zero (you can not change, as on suitcases, to your code)...
Backpack cool, the store is also good, I recommend
Delivery 1,5 month and it is long. The backpack fully corresponds to the entire claimed. Very loconical. It's a little uncomfortable that the general compartment opens only when you completely turn off the backpack loops. From theft it is a good protection, but also the owner to get something difficult. There is a lock, but it's nothing. I took with all coupons and discounts for 19,68 dollars, so it's just gorgeous!
Very nice backpack. It has an elegant and discreet design. You don't see any zipper wearing it, they're all hidden against our back. It's quite wide, it has quite a few compartments. It fits a 13-” MacBook Air with case included. The only thing I don't like very much is USB cable and audio jack, they're long wires and they're loose inside the backpack. I don't think he'll use them, so I'm sure you'll pack them up and pick them up so they won't bother. In short, very good purchase and very fast shipping.
Fast shipping, it takes me about 4-5 days as to what I was wearing. First impressions are very good. Now Play It!
Backpack 100% corresponds to the description. The size is large enough, a lot of space and various pockets. As a gift, a lock. All the zippers work without snacks. There is no thread and smell. Delivery to the Kemerovo region 9 days. Super.
Delivery is very fast, by courier to door. Quality is good, worth your money. The daughter is happy.
Excelente calidad-precio Tardo 3 días en llegar Recomiendo el vendedor
Рюкзак качественный! Доставка быстрая! Дочь его выбрала в качестве школьного (5 класс), он ей немного большеват, но она осталась очень довольна
Really happy I bought this back. It’s beautiful, handy and lot of space inside. I can recommend this backpack!
Очень быстрая доставка,доставили курьером на 3й день))Покупаю не первый рюкзак данной фирмы.Качество на самом деле на высоте.Смотрятся рюкзаки очень красиво и стильно.Качественный и плотный материал.Первому рюкзаку уже около 10 месяцев,рюкзак до сих пор выглядит на отлично.Единственный казус за все время использования это обломился хвостик у собачки на молнии).Конечно цена без акций и скидок кусается,но рюкзачки реально добротные.
точно как на фото. это мой первый опыт в заказе фирменного рюкзака. приятно удивлена дизайном и качеством пошива. молния скрыта! находится со стороны спины! на металлических бегунках молнии есть дополнительно для замочка дырочки, замочка нет! никаких лишних карманов с лицевой стороны! строго и стильно! есть штекер для наушников и для пауэрбенка. с другой стороны за молнией спрятан карман для бутылки или зонта. бутылка поддерживается дополнительно ремешком с крючком, чтобы не болталась! суперзадумка! на лямках с одной стороны есть карман на замке, а с другой - для очков крепление.. цвет приятный, точно как на картинке. внутри светло голубая ткань, швы ровные. я довольна, рекомендую.
Отличный рюкзак, заказала аналогичный родственнице. И ноутбук, и все рабочие и личные вещи в безопасности. Попадала под дождь, не промокает. Для каждой мелочи есть кармашек. Пришел быстро, около 2 недель до Сибири.
Lyuranka is cool, came in 2 weeks, sent quickly. As in the picture, the locks are strong, the volume is decent, I bought my daughter for school, I think, all that needs to come in. The color is light gray in golubison, the fabric is very dense, in general such a reliable backpack, sound. With him came a small handbag.
The fabric is good quality, comes with a padlock. He arrived in a month. It has good space. Excellent!
Hi there. Got a backpack. Everything corresponds to the description. In appearance, the backpack is strong, convenient for the back, a bunch of departments, roomy, beautiful, super. There is also a lock to the backpack. Thank you very much for the quality goods. Got there quickly.