Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Soft, tender and very cool. Buna has arrived a week early than expected. Wishing the good time comes for daddy and baby to wear them.
Right size and good material for what it costs.
Bought the pair for baby and dad, so cute. Fabric is light. Good for summer time
I ordered a slightly larger size than what I need, thinking that it’ll be on the smaller side, but no they are perfect size as needed so we will wear this next year. Good quality. Fast delivery. Thank you
Articles reçu comme prévu vendeur agréable avec une très bonne communication merci !
Man's is a little short, but quality is fine, body is also good quality
Very good reception very fast T-shirts of good quality perfectly matches the description + come with a small bib in gifts very satisfied
T-shirts are not bad, grown-up could be taken for a smaller size, but nothing, we will wear!!! For the baby just right, and a gift sent-socks to the baby!!! Very nice!!! To the store Thank you very much!!!!
Identical to the perfect photo thank you
I arrive early and very nice detail
Received within 3 weeks. Very nice. Take at least 2 sizes bigger for the adult T-shirt. I even got a small present: a food bib. Thank you!
The t-shirts are of good quality, and so is the print. The store sent baby socks as a gift. Thanks
Super cute and a so sweet to receive a small present with the shirts
The fabric well the drawings too but what size is I see it small that I don't like
On height 75, weight 12 kg Rostov 12-18 months tyutelka in tyutelku
Received quickly, the T-shirts are of quite good quality against the man's size is cut strangely
Shipping very fast. The quality of cotton is basic, of little grammage, but very correct for the price it has. The printing of letters and color is good. The carving is also correct. The store sent a gift, a bib, thank you very much.
Pretty. Material one can light. Slightly small take the size of the top
Great! Very fast delivery!! Small sock as a gift! Very serious store I recommend!!
fast shipping, kid size was a good fit and adult size was also a good fit. Thank you for extra bib, was very nice.
Very fast shipping. With gift included for the peque. Thank you great store
I love them! They're very good and it's come to me very quickly.
Received... Thank you
The very good fabric! I highly recommend it! And it's been a good detail store x giving us the bib plus the hositin thanks
The quality is good, pleasant to the body. As a gift there were socks. But Long sent, whole week