Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Pretty ring hallmarked.
Excellent arrived early be very happy with these purchases, it is more beautiful in person, ideal for commitments
Super ring. It fits. Before, I took another one from this company and it was a lot too big. They must have made a mistake then.
Good ..
exact ca in poza foarte frumos ,mulțumesc mult
Arrived in 2 weeks, I order the second time, for my daughter, the ring does not darken, wore it for a month, in the pool, shower, at work, the photo does not convey the beauty of the stone, it looks like silver, there is a sample, did not communicate with the seller, there was no need, I recommend it, very beautiful!
I have already ordered one of them. Very well painted and a small box. They look beautiful on the hand.
Class Pebble, neatly crushed, expensive, delivery shvidka
Very satisfied, nice ring, fast shipping
It is beautiful, perfect and good quality
Very charming and beautiful ring I like its simple looks. Look realistic don’t know about the authenticity of it
He arrived in a nice box. In the photo in the store he looked better, but for the price very fine. It looks solidly made and does not hook anything. I could have taken a little smaller size
I was missing the order but my money was refunded
This isn't real silver. A trick.
The delivery is fast. The ring is beautiful. Everything is wonderful. Thanks to the seller. I didn't guess the size, but I liked the ring.
Love love my new ring!!! It shines bright! Love the way it looks on my hand! Have washed my hand many times with it in and it has not changed one bit!!!
I am satisfied with the product; My mother loved her new ring and arrived in chili at the date indicated
Cute with a certificate and a little red box perfect gift for another successful purchase I will definitely come back
Beautiful jewel!
Nice and came quickly and shipped the seller within hours. It's really nice. I recommend the seller, thanks for the ring, and the number came up, but without a certificate.
Bellisimo, I recommend it
buenos
18k when it is not, but it is obvious because the price is another, but it is not bad to wear it mkentras
10/10 arrived fast and the product of excellent quality, I liked it very much, I would order more again, thanks to the seller🌷
Arrived too late for mothers day, but mum was still over joyed when I gave it later. Very pretty.