Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Even better than the photos!!! Happy!!!!!! arrived in 8 days. well done. great service.
Not yet arrived thanks
Nice ring for the price. Fast shipping. Thanks for the great product at such a low price!!!!!!!!!!!!
Beautiful, I would buy all
Successfully Delivered I recommend the delivery man
Is beautiful
I asked for one before and it arrived, it is beautiful only that it was big (I had ordered it #8) now I asked for it number 6 but the order never arrived, so now I'm waiting for my purchase refund.
Very nice. Thank you, and I'm sorry, but I thought I confirmed the delivery. Cheers.
Very lindooo love it
Very Elegant engagement ring. it is stainless steel so it doesn't change colour. looks great. same as sample
Product as Photos
Recommend it.
I'm pleased. All right. Delivery quickly. I recommend the seller. I am happy and I will come back here again
Article as described, everything is always happy
The product is wonderful recommend the seller arrive in 25 days to Algeria
Beautiful jewel, as seen in the image. It is totally recommended and I hope that its duration goes hand in hand with a silver jewel
Wowww, bling bling🤩, Thank you is accurate and beautiful
Great ring I have been waiting a long time because 2.5 months but it was worth a beautiful silver ring with cubic zirconia 925 eyelet beautiful ring Zukup very cheap with promotional snowball I recommend aliExpress because the company sends all the correct products according to the confusion
T bien
I am very pleased. Quality really at a high level. Recommends. Warmly the store is the seller. I love it
bon produit Merci Pour vos services wooow toooooooooop toooooooooop toooooooooop toooooooooop merci beaucoup
I recommend seller beautiful ring and good materials very satisfied
It's gorgeous. Wonderful quality. Thank you.
Very nice well packed, and very fast delivery I was satisfied thank you, greetings from Colombia!.
Many thanks arrived perfect😊My wife is very happy😀Perfect fit I will place a new order