Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Correct
Very fast delivery, excellent quality
The workmanship is very good, the form holds, delivered in 3 days by courier to the door. Packed all very well. Included is an additional USB cable. Let's see how it will be in operation. I'm happy with the purchase.
The backpack is just a bomb, packed was like cabbage, to the store 5 + for quality and delivery.
Very good, practice, well designed and good materials. It is not bulky but allows many contentions to be carried. Recommended. Good store, well packed, fast shipping.
Fast delivery to door. Quality is good, everything corresponds to the description. The store additionally put a universal USB cable. Respect. Recommend.
Minimalist, Solid build and the quality is top-notch with reasonable price. Slim and fitted with my gaming 15.6 laptop but the compartment not too spacious. Don't think, JUST BUY!
Мне понравился! Добротно сделан, тонкий, есть отделение и для планшета и для блока питания. Все отлично. И доставка быстрая...
Ok, fast
Excellent product! Good design, materials, and very light, highly recommended product!
Very cool backpack, it was necessary to compact that it was convenient with a Beech when on the bike.
very good quality, very good packaging, fits very well for 15.6 inch laptop, shockproof and waterproof backpack
Everything is super, in 4 days came, a bonus Cable, the quality is top!
Love it! Great Services, Great Response from the Customer Services and best of all Great Product!!! Thank you...
Free flash ...... handbag gorgeous trims top
I am very happy a big thank you to the store, stylish backpack thank you again the item is shipped as planned.
Transaction perfect and excellent item… waiting justified by free dall'oriente
Excellent backpack, super quality! Sooo fast delivery!!! Only a week and a backpack is received! Thank you very much
Excellent!!!!. Thanks for your time and help. Have a nice day, ; )
Thanks! fast shipping! Highly recommended! This backpack is very very imazing and the quallity is on top!
Better than I expected and exactly what I was looking for.Build quality is good and feels expensive.
I’m very impressed with the size and the ability of carrying so much things. It looks and feels like a professional book pack.
The backpack is good, but too narrow. Not for work, so purely for a walk. The most necessary is not moisture (
Really happy with the quality and the design of this bag. It's perfect for moving around the city with this minimalistic, lightweight bag. Love it.
Looks great, extremely light weight, very surprising, was able to pack all my computer and tools in it. Thanks