Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery 5 days to Moscow. Brought home. I recommend both the product and the store!!!
Quality for 5 out of 5. Thank you for the gift (as I understood for eggs) there is not enough meat for the baby, I had to buy.
Nabir class, for his top reception. Pocritty is not a racist, in the MiG of m 'Yaki. Delivery to Ukraine shvidka 10 dnev
Great set. That's great. In the hands of holding nice, and cooking with such-just pleasure, now the pan and other non-stick utensils do not threaten anything. In general-excellent product, I recommend.
In love with my utensils, they seem of good quality, now just need to use them
Ordered to Ukraine 11.11, delivered 24.11, free delivery to the new post office. The box was crumpled, but the contents were not damaged. The quality of the devices is good, the halves are large, the blades are for every taste. Sent the next day after placing an order, did not communicate with the store.
The wife really liked it, silicone tips, there is no smell of chemistry, a very high quality set, delivered to the house, 5 Star
Absolutely great. I love everything, they're very good quality, soft silicone, ideal for not scratching pans. I expected them to be of worse quality, but I'm very pleasantly surprised, of ten. Plus they 've arrived very fast, in less than a week.
Ok all ok thanks
Excellent set, I did not even expect! For such money-such quality (took for 1000 rubles. With coupon). And that pleasantly surprised, the courier brought home 3 days after the order. Everything is well packed. Silicone devices! Pleasant to the touch. Not big, the size is the most. I'm very happy. Advise. I did not communicate with the store.
Shipping from Poland came BY courier DHL after three days of order. Set very nicely the presents, not have bad smell silicone. Carefully made. For the price very recommend!
Came a box for a week!! With Courier. Nothing's broken. The whole thing. I'm delighted! All kinds of rubber. I was afraid that there would be small or too hard plastic, but everything was super. Thank you
It came in 25 days. The parcel was sent with another store. (it seemed to me quickly.) packed well. Quality is all very nice. (I'll tell you in the case) a deep soup povarezhka (I liked my wife). added a sieve (I do not even know what to call it and what it is for))) thanks. Keep the stamp. I advise the seller.
Great product. Like description. Fast delivery. Recommend to all.
Came the set quickly, thanks to the store! There is a small smell, when washing out. The set is excellent, I liked it!
Is all type silicone rubber, different than expected but looks tough. We will see how is after use daily. Will put in Ware washing machine to test, in store indicated that is suitable for dishwasher. Maybe within a week give a new feedback.
Ok great As in the description Very fast shipping
доставка за месец хорошое качество. пахнут нормально,немножка маленькие ожидала по больше
Набор пришёл в обычной фирменной коробке, каждый предмет упакован в целлофановый пакетик. чень классный, силикон качественный. Заказывала с РФ. Посылка шла 5 дней, доставил курьер. На самой баночке есть небольшие недочёты (на фото видно) -в принципе не критично и не особо заметно. Потом дополню отзыв по мере использования товара. А так, на вид всё как в описании.
Great quality