Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
It looks really good. It looks robust and broad. Very good
Duge is pre-war with the purchase! Backpack for sale. Light, medium, medium, medium, water hour,-City. Raju at 100%. Nareshti US single, NIJ all in one backpacks. I'm happy for the delivery!
good condition, very bright and material is of excellent quality. my daughter will be very happy. thank you
Product conforms to the description, good finish in the quality area, very good value for money, I recommend it
All as in the description. Thank you for the present. Delivered to the nearest stop. Delivery fast
Fast shipping. The wallet is very good. Recommended 100%
All right, both the product and shipping
We loved it! My daughter liked it very much, has a lot of capacity and everything for her cole stuff, and your thermal bag for your lunch, perfect! It came super fast, sooner than expected. Thank you so much!
Perfect. It's very pretty, the fabric is great and strong. He arrived very quickly to Spain, it took only two weeks. We liked it very much. Thank you very much store.
I arrive quickly my daughter happy
An excellent backpack is exactly like in the picture, as a gift there were also rubber bands for hair. Delivery fast to Germany 21 days from the time of order
Great for school and high school I ordered size L and it's great for high school and for those who go to 5th and 6th and 3 Rd and 2nd and 1 ° order the s is very pretty identical to the very bright photo I loved it
Well received my package, my daughter is delighted thank you to the store
A minha filha ficou muito contente , é bonita ,têm qualidade,entregue no prazo .e obrigado pelo brinde, igual como nas fotos.
Todo segun descripcion. Vendedor envia de regalo unas gomas. Buen producto.
thanks, so lovely my children love them arrive earlier the time I recommend the store
genial. hay 2 medidas, me he quedado la S para una niña de 6 años. Los libros caben de sobra, la carpeta escolar muy justita. recomiendo la medida grande. material y calidad buenos.
Рюкзак очень красивый, вместительный,много отделов, просто супер, швы аккуратные, запаха нет, вем советую.
Identical to the description! Received quickly, really beautiful!!
Bag Top quality suits לביהס arrived within שבועים recommended!!