Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
very nice quality. shining stone..look like orignal
Thank you store for your gift, Super fast shipping!
beautiful and we'll made...very good buy highly recommend.
At 16 r-r came. The ring matches the description. The stone is beyond praise, iridescent, large. Lovely!!! The order was 13.06, sent 17.06, arrived 01.07 in Belgorod. I recommend to buy.
Thanks the ring is excellent pz no se bn over qualities but it looks nice my wife liked it
OK Bien reçu Merci
it's even better in real life! for the price it's great! there were a pair of earrings as a gift too! highly recommend
Спасибо!!!!
Good
Beautiful! It shines very nice. I loved it. It came very fast.
Шикарное кольцо , очень нравится . Ношу не снимая месяц . Не темнеет , камень блестит ! Заказ пришел раньше срока , благодарю продавца !
Me ha gustado mucho, no sé si es así como lo describen pero la verdad que me gusto tal como sea!
It's beautiful!! Exact Description arrived before the expected date. I'm delighted!
Just to be clear, this ring is not real, but you shouldn’t expect it to be for this price. It is a decent CZ (not glass) with nice sparkle, the ring itself is nice and solid, and it came with a free pair of rhinestone earrings. The “certificate” is hilarious, laminated crooked with nothing authentic on it…my favourite part being “precious metal test: stamp” but it is what you would expect. If you want a fun costume ring for a cheap price, this ring is fantastic! But don’t buy this as your engagement ring. I have worn this for a few days now and it’s a lot of fun, but next to my real jewellery it does look quite different. Buy this ring, have fun with it, and enjoy it while it lasts. If it sends your finger green down the track, coat it with some clear nail polish!
Very satisfied texcelent.
The ring is good, but not silver.
jyst winderful love it thank u ppl ove it
The product is such that on the photo arrived with a warranty card written in Chinese it is brilliant I recommend the product and I recommend the store too
Excellent product according to description and good store. Thanks to seller
Love it, really cute. PERFECT. Definitely worth it!!!!!
I made the 16/06 purchase and it was delivered to me by 06/07. * The ring is very nice and good quality. * Weighs nothing, the finish is perfect, the stone is Zircon and shines well. * It's not 18 white gold, nor is it silver (for the price I didn't expect it to be either) * Excellent store, I highly recommend, I will make new order.
beautiful ring . hope the color doesnt change
Thanks for the ring. It looks spectacular and beautiful... Quality is good. As a gift, they sent carnations, which is also very nice).
Hello, thank you infinitely for sending this engagement ring that I received accompanied by his 2 small matching ear studs. She's really beautiful! In addition delivered in a beautiful small red box, it is absolutely perfect! I really recommend!
Very accurate description. The goods came quickly, which pleases. Well packed, nothing is broken. The ring came in a box. With the size did not guess, but not scary. Seller recommend. Very beautifully glitters, sorry can not be seen in the photo.