Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Muito bom altíssima qualidade
Is good, just a little weak, but it is the amount paid more worth.
Very fast to arrive, easy and comfortable to use, simple English instructions. It is unconfirmed that it meets expectations
Todo perfecto ahora toca probarlo
Thank you store! Visually everything is fine, I will arrive in work. After the review I will add. Seller recommend!
Well packaged. Instructions in English
As is described. Products of good quality.
Everything works well I'm testing a facial massager for a week the effect is very good. Delivery from Moscow 6 days.
Excellent store, excellent goods, everything works, the effect is after the first procedure
The main working woman is happy
Unfortunately, one of the devices did not work correctly. The light switched, but there was no micro current. On the dispute returned 50%. The store is sociable, sent the goods quickly, delivery delivered instantly, if not for marriage, everything would be gorgeous!
Order received. Lack of proof
Good quality.
Same as description and if they work
Everything is well packed. Everything works. Thank you.
Great product. Recommend.
Shipping is super fast. I am I didn't even expect it. Later I'll replenish the review. We need to try it in work. Can anyone have an instruction in Russian language?
I have to prove it, but it arrived on the agreed date Instructions in English if you order it in Spanish or the store will reply to you. Tap translate all content.
I got very well packed at first I thought it didn't work well but it's all in order. Recommended the store very coordial at all times.
Order the corresponding picture and description. works.
I received my order for 2 devices in the Netherlands in 10 days! Everything was well packaged in bubble wrap and both a devices work well. Those who have problems translating the instructions can use the translator app on their phone and read the instructions online via the phone's rear camera. Thank you to the store for a fast and reliable business. I wish him further success in his business.
I received my order for 2 devices in the Netherlands in 10 days! I ordered a separate combination of two devices for my mother which she also received exactly 10 days later. Everything was well packaged in bubble wrap and both a devices work well. Those who have problems translating the instructions can use the translator app on their phone and read the instructions online via the phone's rear camera. Thank you to the store for a fast and reliable business. I wish him further success in his business.
Everything works, a good set
Came surprisingly quickly in good order. As described. Have only used both items a couple of times but they work as described. Will have to wait for results. I would have liked to have known gel needs to be used with these items and to have had the opportunity to receive it in same package. As it is I used aloe Vera which worked well.
The devices work, reached intact, there are no instructions, but everything is simple, for the face tried, the effect is visible, satisfied. the track was tracked, went for a month.