Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Fast service .Seller is excellent. Very good product, going to order more
Perfect, as described. You miss that you have no dark sensor for off and on. Super fast shipping. I arrive super well packed and without damage, neither in the product, nor in the packaging. Seller with very good service and responsible.
светильники хорошие
Perfecta
Came mega quickly, in five days)))
Thank you!
Order 28/03 received 29/03
product arrived in good condition, fast delivery, works great
Shipping very fast, works perfectly.
Correct
Order received in less than 7 working days. Compliant products. The bulbs light up very well. Perfect! I recommend
Powerfull light. it dones't tunr on with dark automatically, need use the provided switch.
Very happy, very fast delivery overnight, thank you.
Light up very well! I haven't been able to check autonomy yet, I'll use it for the night in the van. Great to have the sun charge.
It is blight! I love it. It'll do good job if it keeps working as described. I've just received and opened and pushed button to confirm it is working. if it keeps working I'll buy more and recommend to friends or consider it in my christmas gift list.
Great bulb, its big and bright, will see how long it will last, but at the moment im very satisfied. Shipping more than month.
The light bulbs are very good, they come loaded and it's hanging the and using the. They have a good color and illuminate OK for their power
Very good A bad wine and I got my money back. The other great
Fast and compliant with a small bonus gift, I recommend
I like this product because it's impossible to find something similar in our country (Canada) Thanks for the fast service delivery.
Well packaged, works well.
The rechargeable bulb came in a quick time to Ireland. It was packaged well and arrived in good working order. It is a quality item and I'm very happy with it. 5 STARS for this store. This is a good store to buy from. Thank you.
Отличное фабричное качество. Быстрая доставка. Все отлично! Это не первый заказ!
Promptly sent and received. Good quality goods.
Good qulity. Everything works.