Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
parfait
Super HAPPY! The product is very beautiful finish, both robust and light thanks to aluminum, all with a carrying case. Great! Good stability and multiple settings for orientation. Usable with my sony SLR camera and my smartphone
Good quality, quick shipment. Coool
Top produs
The parcel came the day for 3, the goods correspond to the description, everyone is happy) thanks to the store for speed
It came quickly. The box is crumpled-the tripod is intact.
Maschiallah❤️ Very beautiful comfortable light then take it to where you, not bulky. Veil board… Is not of high quality but for what it paid there is perfect height As there is written in the picture 1.26m
It was a bad idea to use paper box for the shipping, it was wet when I got it, but inside the item was good, I like it! It is a very good thing!!!
All Super, packing super, tripod good for such a price, delivery fast 11 days
Very good product, came very quickly
Delivery of a tripod with a sdecom, everything works, the liquid in the level is, comes with a cover, and adapter for phone, thanks to the store, for entry level will do
Very fast delivery, delivered courier to door, in 6 days, I ordered for 11.11 at a discount and coupons for 740 rubles. Packed well, in a case, stable
Very good product. I'm happy with my order
I have arrived in 3 days, very good quality-price. Very satisfied with the purchase. I recommend it
Great product, arrived at home in very few days!
Has reached quickly, light, compact, stable. All mechanisms work
Seller shipped as fast as possible and got here 1 day later (from Spain to Portugal). The product is exactly as the pictures and works just fine to the use I have for it. This tripod can hold an Canon EOS T6i though I wouldn't risk using it on an windy day outside. It's well worth its price. *****
качество на высоте, быстрая доставка, хорошие цены
товар отлично упакован!классный трипод! быстрая доставка! я довольна как слон))
Отличная стойка. Заказ доставили через несколько дней, СДЭКом. Есть адаптер для телефона
Продавцу спасибо. Штатив своих денег стоит, начинающему фотографу в самый раз. Есть не большой недостаток это лёгкость конструкции, без груза при ветреной погоде возможно опрокидывание . В целом нормально .
Perfect for what I wanted, arrived super fast, shipped in a day and soon arrived in another morning…
Product arrived, am satisfied, congratulations, comply with its duty!
Me ha llegado en 4 días, el embalaje estaba un poco mal, pero está perfectamente cuando lo he abierto. Lo veo bastante estable. Lo uso para cámara profesional Nikon D5600, que pesa un poco con el objetivo de 50mm y lo soporta, no pierde el equilibrio. Lo recomiendo.
Штатив класс! Продавец отправил товар супер быстро!!! Довольно очень!!!