Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
||*Estimated Shipping Time
||4-20 Business days
||4-20 Business days
|Australia, New Zealand
||4-20 Business days
|Central & South America
||4-30 Business days
||7-20 Business days
||10-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
They come in time, in a cute box and they are soo smooth when I tried draw with them. They definitely became one of my favourite liners <3 I’m satisfied with this purchase.
I 've already bought these pens other times and I love them, especially the finer-tipped ones. Plus the price is great. I use it to go over drawings. I totally recommend it.
Good evening My daughter is only happy for a very long time
The order came quickly. It's such a nice cloud. I liked the goods. Thank you.
The 0.05 and 0.1 are very similar and the thickness they have is the same as the 0.5 helium pen. But they write well.
Perfect! Arrived much earlier than expected. The felt is great, they are worth as much as Micron felt. I do not think there are better quality/price ratios.
Haven't opened yet, but the delivery was really fast!! :)
Received 12 days after order in good condition. Fits well with the description. I can't wait to use them☺.
Came quickly, write worthy, 5/5, I recommend it to everyone.
good quality :)
I love my daughter. Congratulations.
sono assolutamente ottime ed economiche penne! consiglio a tutti.
I ordered 3 liners (liner) for 0.1, 0.3 and 0.8. All excellent quality came not dried, the packing is very convenient. I recommend the store to everyone. I will order more!
Good markers. No marriage, everyone writes clearly.
Everything is fine! Super fast shipping! Seller recommend!
They look great, super, thank you store
Very good. Well packaged and all perfect. I don't know how they would act with watercolors because I don't use them, when you use them next to the marker pens, I will amplify the valuation.
All OK. They paint, they came very quickly. Everything is fine. You can take it. Cheaper than in the store. Let's see how long they last. Usually such quickly dry.
Not bad, came quickly
The goods came quickly very satisfied with the purchase write well
Everything is fine. Got there quickly. Packed well, everything is intact and nothing leaked. Recommend. Thank you✨
Fast delivery. Cool pisaki. Recommend
Excellent, arrived very fast