Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The order went 1,5 months, in Russia it was not tracked. I took it for the car. Set Machine + 2 replaceable knives, because It is said that the knives of this machine do not sharpen. The dog cut, cuts well, the nozzles are useless. But the grumers and on the professional machines do not always use them.
The goods came quickly. Packed perfectly. Works. I'll check the quality of the haircut later. I'll leave a tip. All the components came as ordered. One flaw. Damage to the paint coating on the body of the goods. Scratch. Slightly spoilt commodity appearance.
It came in a month, it cuts well, it came charged, it's not noisy, it's not afraid of a dog, beat the ears to York. I recommend definitely!
The machine is just fire!!! This is my best purchase for living. The landsir dog (wool long, thick and hard) shaved in 40 minutes. The machine rides on the wool as if in oil, logs gently, does not hurt and does not rub. Brila without attachments. The dog is not afraid, she was absolutely responsible for shaving. Definitely recommend, because there is something to compare. There's a car in Mo. The store is responsible, he answered all questions. To the seller Thank you very much and prosperity.
It seems to be working, packed in pupyrku, everything has come
But... Packing-wrapped in a pourer and in a paper bag. It's just a miracle that nothing was damaged during transportation. The store could arrange the box.
Before Hmao went exactly for a month. The product corresponds to the description! Came without a box in the navel, without damage, whole! In fact, I did not try. Seller recommend!
Well cut, but my cat did not give itself a normal cut, came charged, up to Samara for a month, I took from another store (came with blunt knives and more expensive ((), everything is fine here, patience to your pets))) minus only that that came without a box-store inconvenient, but I will not reduce the star, thanks to the seller!
Everything works norms. The only negative there is no box, it came in the package. How to cut later I'll add a review.
The Clipper came quite quickly in the navel, everything is whole. I am happy with everyone and recommend the store. After checking in, I'll add a review.
Машинка отличная по качеству: мощная, бреет ровно и быстро, очень тихая. работает от одного большого аккумулятора, идущего в комплекте. Товар пришел без коробки, но это не проблема. Щёточка была деформирована, но продавец вернул деньги без проблем.
Товар пришёл вовремя, отслеживался, был очень хорошо запакован, все детали на месте, работает
Внешне претензий нету, на блохастых еще не проверял) Доставка за месяц, в ХМАО
Машинка норм, для домашнего использования отлично, кошку побрила , но не очень ровно, кошке сначала понравилось, когда я ей спину брить начала, потом она заподозрила что-то не ладно, а вот хвост ноги и тд, как-то не очень... Кошка начала вертеться, в итоге местами клоками побрила.... Шерсть была не длинная, но очень густая, брилась легко, я прям не могла остановиться, хотя хотела просто попробовать))) Теперь получилась плюшевая кошка) вот только обещают похолодание... Придётся теперь шубку вилимо покупать.
Great product!! Advise all powerful and as ad machine
The machine for cutting animals is excellent! Everything works. I cut the dog of the breed "Russian hunting spaniel". Seller recommend.
заказ пришел в Тольятти за 25 дней, хорошо Упакованные в пупырчитый бумажный пакет, и сами детали в пупырчатую пленку. Всё цело. спасибо продавцу!
машинка пришла на вид очень хорошая, единственное минус это то что нет у него нет вилки. но я так поняла что можно любой использовать. пока не использовала. позже напишу ,как она в работе, а ещё мне прислали маленький подарочек, спасибо
Машинка лёгкая, пришла заряженной, всё в наличии имеется, упакована не в коробке! но несмотря на это упакована достаточно хорошо, в защитой пузырчатой плёнке. Как только опробую в деле дополню отзыв.
The mower has arrived well packaged with all the accessories