Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
||*Estimated Shipping Time
||4-20 Business days
||4-20 Business days
|Australia, New Zealand
||4-20 Business days
|Central & South America
||4-30 Business days
||7-20 Business days
||10-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good price, ultra fast delivery and quality is also good for the price paid.
Very good, only missing have a zipper to put more filling and power washing, rest is impeccable!
My cats love it. Although the embalage might be better, but I don't get hurt.
Parfait mon bouledogue l'adore !
Maravilhoso! Minha cachorra amou ❤️
fast delivery. good packaging. was tightened in vacuum. recommend store 100% fast dispatch and fast delivery
My dog loved the niche it was directly in, super fast delivery in 3 days!
Milhas is loving her new bed! The shipping was really fast, 2 days!
Excellent. And it takes very little The bitch is thrilled.
Прелестная лежанка! Очень понравилась нашим собакам))
Perfect product, quality price. Recommended. Fast shipping
very fast shipping(shipt next day, 7 days from spain) good quality and the dog loves it
Very cool pet bed doggy
I get there just a day after I order it, come on, quick suoer! It's like in the pictures but not so fluffy, but it goes mos is perfect. My mother put more stuffing in it. My perrica is delighted with its new va bed my perrica weighs between 9 or 10 kilos and the 70x70 is doing well.
Nice bed for cat, recommended
Item arrives in 5 days! Top top top
100% recommended. I 'd buy it again without hesitation. We get it in 3 days! The package that came in was very small but when you pull it out you're going to shape it, our baby is delighted as you can see
I love it and cats too, meet the order descriptions and arrive before the date, so delighted
Perfect, I took the 50cm one and it's perfect for a yorkshire
It's great, a little more filling inside would be the key, but very happy
I think the owner likes
Fantastic. Very fluffy and pretty. It looks quality for what it costs. He loved it, just opening it up already. He arrived in 10 days.
Wonderful! She loves my Nora and arrived in 3 days. A thousand thanks! It's 50cm, for 6kg. A 60cm would have come better
Excellent bed for my yorshire is like a super soft and warm queen bed! The right measurements 2 weeks!
I asked for one to see how it was, and all right, enchanted dogs don't come out of it. I'll order another one.