Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Wonderful boots, as in the photo, I order not the first time, I like very much
Very happy with my boots
Good boots, beautiful. in Russian 39-40 ordered 40 approached. you can put on another warm sock
full size is also small for my feet
Boots quality, for my size 36,5 bought 37. With the recipients that in the set of the leg is free, on the calves fit tightly, if without stockings, they will hang out. Slightly smell of rubber, not critical. I'm happy with the purchase. Recommend.
Good boots. fit the size. But heavy.
Super boots. Very comfortable.
They fell in size, and on full calves too. So I'm happy with the purchase. Delivered in 3 packages: paper, scratch package and cellophane. Everything is safe. Thank you!
Wonderful boots, made qualitatively, just as in the photo, on the leg of medium density sit perfectly, really liked that on top not very wide and the leg does not prick, tight, but warm. Come quickly. Thank you to the store, I ordered my mother the same.
Boots are very cool, beautiful. It would be necessary to take a half-size more. Thank you store 5 *
A go
16 days on the way from the place of shipment to the depth of the Republic of Altai, thanks for the super fast delivery. Goods quality, then what you need. Description corresponds. Here they write that the size should be taken more, so that with thick socks to dress, I think it is necessary to take on size, this boots for a warm autumn spring. Rubber is good, sufficient, not to be considered thin. I took on size and in addition warm socks and even so the legs do not press, freely. You can dress with thick woolen knitted socks to me and it is tight. I think I had to take 35 size, it would be cozy and with normal socks. Boots go with an insole. order a reliable store, but only your size.
Gorgeous rubber boots, full size compliance at 37 ordered 37, if as cast, but there is one but they fit only on a thin leg, the purchase is happy.
Thank you! It's great! Seller respect!
They're perfect! I put it on the shelf -- at least to admire a little. Came unrealistically quickly-less than two weeks! Packed, at first glance bad for rosspochta: no pupyrki, just a film package-, well, everything is whole, fortunately! I got out of the package, and there -- a zip bag, and every boot in a white paper, and Boots Shine, just perfect workmanship. On the calf 41 sat tight. However, the bootleg at the top is very soft, even a little elastic, so I hope that I can wear it. Otherwise, I will expand.
On the Russian female 42 41 came perfectly.
they look beautiful as pictured can't wait for the next rain storm so I can like go out and wear them
I get attached to positive reviews. Very not bad boots. Look worthy, made qualitatively. Thanks for the feedback, I bought at my 39 exactly 39 size... usually I buy shoes, the size is larger... the store sent the goods quickly. Sakhalin reached within 3 weeks. The order is satisfied.
-I ordered boots on March 15 came to St. Petersburg on March 24 (10 days) -Delivery for the first time decided not to choose by mail of Russia, but in postmat (so faster) and really quickly! The post of Russia was to come on April 1-6. the parcel came to Postamat Sberbank logistics. Once again I will repeat very quickly and conveniently) -I made an order, an hour later the order was already sent. -I chose the size based on reviews. my Russian size is 39-40, the length of the foot is 26,7 cm, took 40 with a thick toe normally, with a thin little Bolbol -Came very on time, TC everything melts and the most it is to walk with the child in rubber boots) -It was already like in them, protested, with puddles copes well)) but for the first time when walking, some untidy feelings were like walking. -In general, the double impression, the boots are cool, but when walking is not quite comfortable, maybe because rubber.
The most accurate description! Made very high quality, no unnecessary seams, no incomprehensible details, no pieces of rubber anywhere hanging, everything is exactly as in the description and in the photo! Size in size, on its Russian 38 took 38 (24,8 cm), clearly on the leg, sit well! Walk (anyway around the apartment) is convenient! Classic model in black, out of fashion and time, I can not wait for rainy spring! I took it with my socks, but I'm not sure that I'll wear it with them, but let them be pleasant soft :) on a very wide leg, I guess they will not fit fit Definitely take it!
Boots are beautiful, quality and look good on the leg.
Boots Super! Came for 10 days to Mari El, at the point of issue five. The quality is excellent, ordered without burka, go in size, who has full caviar, will be small, I have an average, butt. Thank you to the store for the goods and fast delivery!!!
Получила посылку быстро, за 10 дней до Новосибирской области. Сапожки выглядят очень стильно, точно так как на фото продавца. Размер соответствует, берите свой обычный размер. Я ношу полномерный 39 российский, заказала 40 с тёплыми чулком. Ноге свободно, можно одеть ещё тёплый носок. С продавцом не общалась, не было необходимости. Посылка отслеживалась на всём пути. Я очень довольна заказом, покупайте не сомневайтесь! Огромное спасибо продавцу за качественный товар, процветания и всех благ!!!
Boots are good, as in the picture. I ordered 38 for my 37, turned out to be a bit too big. The store sent 2 pairs of socks. Still inside the insole is. Socks are soft, pleasant, long. At whom the calves on the legs are full of attention, the gags can be narrow, I'm back to back. Arrived quickly, I recommend.
I'm so grateful that I chose them, really beautiful and hight quality.