Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good Mouse, I order not the first time
Accurate information
Shvidka delivery, 14 dnev to Odessa region, the goods to the night reviews description of the store
Everything is clear, it came in 9 days!
Thank you to the store, the goods are satisfied. I recommend to buy.
"Clickable" buttons are really quiet, like the rotation of the wheel. Everything else is normal in volume.
Arrived quickly and nicely packaged. Quality seems good.
Отличный товар. Дети в восторге. Приятная на ощупь.
page came very squashed ! lucky mouse was ok and works :) maby the store can add some foam or protection. happy
Mouse kapets what a kaifovaya she is running but this is not noticeable mouse quiet soft in general I advise everyone ash hand kaifit and delivery fast.
Everything is super, the buttons are very quiet
No questions. Good quiet mouse. In the hand lies perfectly. I take the second given company. The year of the game in DOTA (and this is constant clicks) can withstand. Unlike the last version and other cheap mice, this soft backlight, which does not illuminate the floor of the room. Good option.
Product quality, came well packaged and working perfectly. Arrived early
Cool, glows changeable color, the buttons do not click (only side), I will order more about the stock.
Excellent Product, found very comfortable and it is silent and early, took about 20 days +/-.
Ok produit
Very fast delivery to Moscow region-6 days, received in five. the mouse is very convenient, beautiful backlight. take it will not regret. the store thanks!
Son liked good Commodity
The mouse came to Minsk very quickly, I did not expect it myself. All as in the picture, the LED backlight is beautifully iridescent. Pleasant to the touch buttons, when you press them almost can not hear. Heard the click of the wheel. I recommend the store and the mouse. Brought home, connected, everything works fine. Purchase satisfied
Excellent! Very accurate, debugger DPI perfect, and extremely beautiful
Génial
Without many lights, very useful, and functional. Highlighting touch silent. Good construction and footprint. The cable could be, but is not thin. Supplies my needs very well.
Got on the 15th day after sending!!! The first impression is excellent. Mikriki keys work quietly, even late in the evening, in silence, do not interfere with "next to sleeping" ;-)). But two side buttons in contrast to the main top-very even ringing in work. The wire from the connector to the case is about 1.35 m. It is harsh and has the form of packaging (subjective). Mouse advise. She is quite pleased after the evening of the youzania. But I do not advise nuye, whores that came.
Good quality gaming mouse. Pleasant feel, weight, size for big hand. Restrained lighting. Altogether, a sound decision to buy it. AA++
I liked the mouse, but it's a bit heavy. Sensitivity adjustment is convenient. The backlight is not bright, it does not interfere at night.