Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
thank you so much I really love it
as per description
The size is very small, the key "butterfly" in length is not included!
Item is very good in quality. A bit small like you can’t add more then 6 keys but overall very small and effective
Пришел достаточно быстро. Кожа хорошая, качество тоже. Для меня немного маловат. В целом неплохо. Рекомендую.
Very cool. Excellent quallity. Love it
Corresponds to the description. the only one, the photo looks softer, more elegant, in fact quite tough, in the kit there is a small, cross screwdriver, it is convenient.
It is so good. Really nice looking and very useful.
Ziet er goed uit moet nog de sleutels erin doen
Goods met expectations
Great quality, thick leather. Once it settles in it will be really good
Dope af! Small and very cute.
удобная и компактная штука
Really satisfied with the product, its made out of good thick leather and the finish is really nice looking. I'm not sure about the gold details, seems like it's made of some other material. In any case the key wallet looks great and it shipped and was delivered quickly. All in all I'm really satisfied with the whole buy fro. this store
Great delivery very quick thanks and goods exactly as promised. Thank you.
ok
Excellent quality
Just like in the description, high quality item, but very slow shipping.
Very elegant, very fast shipping same in the photos
Great looking product. Fits the house keys but can’t fit the motorcycle keys and lock keys. Just a bit wider would have been good for me.
I really love it but would have preferred slightly bigger product otherwise: useful, convenient Overall reliable store here 5 stars deserved whole day
Everything is fine, the quality is good. Thank you very much to the store.
Thank you store! Excellent goods, excellent quality, everything fully corresponds to the description. Delivery to Minsk in 35 days. Best recommendations!!!
Very fast delivery, to Moscow 5 days! The housekeeper is of excellent quality. Good packaging, got without damage. Thank you very much to the store!!!! My recommendations
Matches description. Leather and Stainless steel add ons, the gold component does not feel like metal. Came packaged ver nicely. The width is smaller than expected.