Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
Location |
*Estimated Shipping Time |
United States |
4-20 Business days |
Canada, Europe |
4-20 Business days |
Australia, New Zealand |
4-20 Business days |
Central & South America |
4-30 Business days |
Asia |
7-20 Business days |
Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Chula, as in the description as I wanted
I recommend this necklace! Hard, good material. I like it! Silver color.
It's so beautiful.. Just like what I saw in the picture. Thanks to the store
Shipping is very fast to Cambodia. I really love this Necklaces
OK, delivery two months.
Parfait reçu rapidement
Very fast delivery. I advise everyone. The quality is excellent. Ordered silver color
Recommendation 100% Brazil! Alagoas! Matrix Camaragibe! Jorge…
Just like in the picture, I loved it, there was no interaction with the store because it wasn't necessary, all perfect. Thank you very much, I'll buy again.
Very nice product. Shipment to opóźniła by local courier company.
Excellent Product, looks like steel has orange color than yellow but is very mild.
True to description. Great quality.
I take the second time, the chain is excellent. This is 50 cm, think 55 would be better
boa
The 50 cm long, 7 mm wide curb Cuban style necklace arrived to Budapest in 5 weeks. Everything is correct, but I don't know, why the specification says "material: stainless steel"? Magnet does not pull the necklace at all.
Super fast shipping. Even mega fast. In Almaty one week later I received it. Looks nice. Thank you store. There was a desire to see his product. Quality at altitude. Well done.
The goods are satisfied. The quality is excellent. Fast shipping.
This is probably my 4th or 5th time purchasing from this store. Blown away with the quality every time! Highly recommend.
It looks beautiful. Chain The metal magnet will lie down. Let's see when the yellow color is satin.
He's arrived sooner than expected. Good material and good quality.
wygląda na dobry gatunek stali nie jest dmuchane ani puste i lekkie jak bywają badziewia za te cenę naprawdę WARTO POLECAM SPRZEDAWCĘ
Veio como pedido, o material serve e estou satisfeito com a compra. A entrega foi relativamente rápida, demorou cerca de 1 mês.
продавец очень хороший рекомендую товар пришёл вовремя
Muy buena calidad, buen tono de color, peso adecuado. Llego con las medidas solicitadas y descritas en la publicación. Volvería a comprar
excelente calidad precio! llegó en dos semanas por Aliexpress Shipping pagado