Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Warm, beautiful set. Came on time.
Really pretty and heater
Hat quality, on a small head, it is better to take the child. Delivery is very fast, to Kursk in 5 days. Thank you.
it's of good quality. my boyfriend loved it. thank youuuu soooooo much! msmcjxkxkxjjjhhhhhhhhhhhhhuyggvgghhhhhbdnjdbdndndndndbdbdnndndndnenenejejejensbdbdudndkskjdbsndndbhhhgvgggggghbkkkknmbxnxnxjxnxjxnxnbxbdndbdndhdndbxbdndndbdndbdnddbdbdbdndbdndndnndnendndndndndnddndndndneneneneneneneneneneneenensnebsbenejejjeneneneneneen
The parcel came quickly .. Caps are excellent, I order this product from this store is not the first time .. The quality is excellent. Warm. Took another color now
A good set, thank you, I recommend.
The order came in 5 weeks. Haven't used yet
Liked it thanks
Great kit. Corresponds to the description. Came in 20 days. My husband liked it. Thank you!
Shipping fast. The cap and scarf are very warm, soft and pleasant. We will wear it with pleasure! Thank you store! Definitely recommend!!!
Nabir class. I'm serious. I will order another time (Bo floor Nabir чоловік gubiv)
The cap is super, the fur is very soft and gentle inside... I'm very satisfied .. Delivery is generally sooo fast.. On everything, about all 11 days to Volgograd.
Super quality send Fast. Thank you to store.
Shvidka delivery. Goods yakisniy, all South 5 +++++ recommend!!!
Thank you, I recommend everything perfectly, took for 400 rubles. Warm soft set
Fast shipment and delivery to Ukraine 16 days. The kit itself did not like, in the store such would not buy. 5 stars for fast shipment and delivery
Great. Good store. A hat.
Already the second set, for the son, ordered! Everything is fine! In the Urals, in the village, went to order in 16 days! The store is great! My recommendations!
The cap is super, the delivery is less than a month, the color is like in the photo, this is already in the frost you can wear, all OK!
Thank you very much to the store, everything quickly sent. Everything came up perfectly. She took the baby. The only small smell was, but after washing everything went away.
A wonderful set-wow! Ukrposhty 22 days! thank you
very nice
Everything is intact) Thanks!
It's great
The quality is excellent. The color and sizes correspond. It came very quickly, only ten days. Received on the cash register pyaterochki, which is much more convenient than mail. Since there are no queues.