Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
||*Estimated Shipping Time
||4-20 Business days
||4-20 Business days
|Australia, New Zealand
||4-20 Business days
|Central & South America
||4-30 Business days
||7-20 Business days
||10-45 Business days
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The pencil case is satisfied, very roomy, as a gift came 4 color-water felt! Delivery fast 2 weeks!
Thank you for the fast delivery!
Order arrived in 3 weeks all exactly according to the description baby happy
I liked the child oooochen. Delivery was, quite, long, although it was indicated "plus". In the set of 2 black markers, 7 markers (all perfectly write), watches, heels, rag, calculator.
I ordered a pencil case as a gift. Quality is satisfied. Delivery fast (ordered 05.12, received 17.12), packed the parcel perfectly. But on the calculator chart, only 8 digits are placed!!!!
A beautiful pencil case, all packed, quickly delivered to the five.
In general, it looks cute, but it still seems to me that 1000 rubles are too much for such a thing. Packed pencil case was very good, everything seems to work
I bought my daughter as a gift for the new year. Packed perfectly. At how much everything functions we learn after giving a gift. To the Arkhangelsk region, the parcel went a little more than 2 weeks. Seller recommend
Very well packed, it came quickly. Pencil Case quality, everything is fine.
Ordered 2 pencil cases and asked for different colors, but shipped 2 same ones. The store offered to take a discount 3. even at a discount is expensive, but bright and beautiful)
The pencil case is beautiful, the order was given very quickly, less than 2 weeks, but the store did not completely put the kit to the foam, most importantly there was no top with the code, that's why the child wanted this pencil case. Opened a dispute and during the day everything was settled. Thank you for your prompt work.
My daughter is happy. Although in my opinion useless ballet.
Pencil Case Super, the daughter is very satisfied
Everything is fine! delivered quickly!
Delivered very quickly. Pencil Case is wonderful, but not as dark as in the photo of the store... lighter... the grandson is very pleased... thank you very much.
Ordered 11.11. A 19.11 pencil case came in. The order was issued for Pyaterochka. The pencil case is wonderful. Plastic is good. Packed well. The child is very happy.
! I advise the pencil case very cool!
Shipping: 22 days. Nice pencil case. As described. I didn't communicate with Seller. Thank you.
The child chose with flamingo and maximum package. Quality worthy. Calculator removable. The watch can be installed either separately or instead of speckles.
Sent per hour ordered 10.04 arrived 10.20 very good Pencil Case
The goods came quickly. Everything is good and high quality. The child is happy.
The goods is very good. Came quickly in 11 days. The daughter is very pleased with the order.
Everything is fine