Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Everything came like the picture, everything works. Already tried everything in the business, I'm happy)
Made an order in the PM in the evening, the courier brought in the morning, in the way was 2 days, everything corresponds to the description, the colors did not choose, the lamp is perfectly dried, the machine works, packed well, shipping from Russia to SPB! Seller receipt, I will recommend!
For a very long time, more than two months, and all the time the parcel was not tracked. Perhaps because of quarantine. Everything came, the colors of the varnishes I chose myself, the ones I wanted came. Color per color. My first attempts to make a manicure
Everything came in excellent condition, corresponds to the description! the product is satisfied! a small gift from the store, nice!
To the Altai territory delivery 10 days (not by courier) lamp and friser top. Shilaki and gel for growth sucks. There are boosts and very liquid.
Everything is fine! Thank you to the store, everything came intact. Colors, as ordered. The lamp is great. Lucky, too, is not bad in quality, if in two layers... I'm happy with the purchase. Seller recommend.
The parcel came in less than a week. Everything is intact. Well packed. The store put the bracelet to as a gift. Thank you. I advise the store.
The goods went to Tambov, just over a week. All one in one as in the picture + gift from the store. Good packing. Very satisfied
Got a set. At least two elements are missing. Come on. The lamp works, the drill too, everything is well packed. In general, I'm happy. I'll study. The store can be trusted. We're in touch. Thank you. There was a set for a long time, a month and a half. and as a gift the seller put a bracelet. sppstbo.
Everything is super! Thank you very much))))
It came in 34 days, everything is in place, I work devices! Totally tracked! 5 Stars! I order the second time!
Arrived in the right times and well packed. Thank you
Everything is very cool, everything works
I advise you very much! I was delivered in 2 weeks! The order is satisfied! Thank u! Everything matches!
Shipment over 1 month. Ordered on 4th May, received on 24th June. The products were received in good condition. Not yet tried, but I'll add feedback once I will have used the lamps and gel polish.
Kit great recommend to everyone I put everything in stories featured on Instagram @ canfora_ester
I ordered a set for 1116r 75 kop. Came in 35 days, everything is tracked. The set is not bad, the varnishes are small plastic.
The set ordered from Moscow, sent within two days, the parcel went 2 days, but at Krasnodar post, she began to travel from one compartment to another, after 4 days delivered by the postman, I myself ordered that I do not want to sink into the offices. Everything works, the set is full. Lucky's not that small. The lamp works, Frezer too. I'll show you the work later. The order is satisfied, I recommend the producer
Order from the Russian Federation went 6 days somewhere. Quickly delivered to the Mail. Box weight 1 kg. There's a lot in it! Not even the whole thing. I was afraid of cracks, chips, dents on the lamp. No, it's okay, it's clean, packed in pupyrki. Lamp of weak power, I held a layer of base for 60 seconds. And other layers are bigger. In the salons of the lamp is certainly more powerful. But for home why not. Adapters for sockets are what you need. Still in the set are good 2 files, 1 bafik, all packed in separate films, well, other things, milking cuticles oil, 2 orange sticks, well, a lot of things! Lucky are firmly connected to each other in the pupyrki, so did not spill, everything is fine. The only negative that colors are not pts .. I did not like it at all, maybe I should have clarified the store about the color. Stickers are also not pts. Rhinestones are ordinary, good. Base and top are liquid, but like strong, I 've been wearing it for 3 days. I was making a first-time manic, so there's some stuff. But I'm very happy anyway.
Very good fast sending even with the situation in which we find ourselves thanks