Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Top quality
Goods consistent with the description, looks firmly.
Well-groomed, good. Came quickly 2 weeks, I recommend the store
Доставка супер быстрая с плюс, за неделю до Питера. Удобно лежит в руке, слегка заточено где нужно, собран плотно. Есть стопор-предохранитель от складывания ножей и отвёрток.С чехлом. Спасибо продавцу!)
a brilliant little multi tool. very high quality at an unbeatable price.
Excellent. The best I 've seen on AliExpress. For ten euros is a good tool. The only one but the insurance is plastic, so you have to be careful. It includes a malucha fabric cover, but it does its function. Pliers fit perfectly. The rest of the tools are their own price, don't ask for the best steel, but they perform their function and get you out of trouble.
Product arrived as combinadoj
The knife and the truth with a sharp-shaded blade, came a dust coat through a five-day network to the depth of the Sverdlovsk region. All parameters and characteristics fully correspond to the declared, sorry there is no curtain and scissors✂But this is another price tag. . .. Fastening on the belt is very wide☝ With the store did not communicate .. Seller recommend!!!
Sehr schön, sehr schneller Versand
Excellent high quality product,i recommend this store
Very quickly came the order. All as in the description. Thank you
Good multitool, heavy. In the case has not yet tried, but it looks and feels reliable. The blades are fixed, or something does not hang out. The cover is the simplest. The knife is sharpened normally. I'm happy with the purchase.
Quality is beyond praise. The store is responsive. But there was pi *** c for how long-such a feeling the seller personally carried on foot in the Bryansk region. But in general I'm happy. For EDC, it is.
Material looks very good, still not tested
Delivery to Ufa in 5 days. Sent in the case. You can use it at home, in the car. Comfortable.
Delivery is very fast! Not yet used but like a normal tool.
For hiking with a backpack is suitable
Excellent Product desired מאודד
Very Fast shipping. Very but it very much. 1 tydz
Product really good and strong bit wider מהקודם שהיה me. Looks great.
Multitool corresponds to the description. A good tool for hiking and for home. Goes in the case, you can hang on the belt. Delivery fast (5 days to the Ulyanovsk region), brought by The Courier. Product and store recommend.
A good knife for its price
Multitool went 2 and a half months. Good, quality at the level. The only knife is dull. He's tearing the paper.
Compliant. For the price, frankly, difficult to do better. I recommend it.
Delivered 6 days to Krasnodar. The quality of multitool is acceptable. Let's hope it lasts a long time.