Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Yet while having saw basically like Crees shipping fast Key
Кусачки очень острые и качественные. Спасибо огромное. доставка быстрая. Я счастлива.
Sharpening the tool is good, comfortable blade, the knee pads are light. Packing want better!
Good quality and fast delivery!
⭐⭐⭐⭐⭐
Great set!! nippers sharp, comfortable!! shipping and sending lightning!!! packing reliable!! to the store thanks and 100 stars!
super sharp and thin blades. love it
튼튼하게포장되어 빠르게도착 잘잘리네요 절삭력짱!!
Super product. I recommend!
The tongs are wonderful, the quality is excellent. I took for home use. Very happy. Recommend
The nippers are unrealistically sharp. In the hand lie very comfortable. I will use it with pleasure! Recommend!!!
I'm buying the second tool in this store. Everything is on top. Delivery is very fast. I'm happy with the quality very much. Thank u!
The product came quickly, the quality is good, sharp. I recommend.
nice quality and tools are sharp, they come quick and well protected.
Excellent item I charm excellent quality I highly recommend it to MEXICO I arrive
Очень довольна,сама не ожидала такого качества!они как лезвие,и в руках очень удобно держать,спасибо большое продавцу,буду заказывать теперь только у него,и всем рекоменд от меня!
Top! Parcel arrived velocissimo. Very serious store. Product excellent! 5 stars
Fast shipping, very good quality. I recommend this brand. The expected
Excellent Product well packaging quality 100% recommended
Producto de excelente calidad. Viene en su caja y con protector para la punta que es muy fina y afilada. Perfecto para una buena manicura. Ha llegado dentro del tiempo indicado por el vendedor. Muy recomendable.
Super. Very, very satisfied. Packed, like all Mr. Grün, is very good and beautiful. The tool is sharp and really very good. Good, heavy fluffy. All the edges are smooth. The tongs are very well in the hand, respond well to each movement. At first they seemed to me light, but it can in comparison with stalex. I use a small set of stalex, in principle-I'm happy. Every year I give the tool to sharpen. For personal use is normal. But the quality of these tongs and fluffy feel in everything, and sharpening, and polished and point of balance... Let's see how fast it will get and how it will lead itself in a sharpening. I think I'll take a set in a year. Seller Thank you so much
It looks perfect, in details there are some little defects, but it works really well.
Very beautiful packaging, fast delivery. Looks good, but I didn't try it yet.
I am oochen surprised, but these are wonderful tools!!!! Sharp, thin, excellent! Very fast delivery. The packing is excellent, several boxes, and plastic.
Excelente calidad!!! Tiene una punta perfecta, excelente filo y terminaciones. Muy conforme con el producto es perfecto. Llego en excelentes condiciones. Envio super rapido a Chile. Recomendable al 100%.