Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
The product corresponds to the description. The case is plastic, uncollapsible. It shines well. How much is not yet clear. Purchase satisfied
I arrive very fast, aora I hope k works a lot Time
The parcel reached a little less than a month. Shines Bright, the sensor works. For me it was important that the sensor is swivel, it can be directed in any direction. There are adjustments to the software in the belt and on, sensitivity and lighting. The order is satisfied.
Norm lantern, delivery to Minsk sdecom, a pair of Kozak on the body, but everything works
Everything is fine packed perfectly. Everything works
I received it, I have not tried it yet, I took it for the cottage, I'll write it later
received in 2 weeks. Bubble packed. No screws provided. 2 of the 4 attachment tabs of the sensor connector were broken. Had to hold sensor to light with silicone. Had chipped off paint at back of light suggestive of rough handling. Had not installed yet. No indication of wattage on product.
The goods came in three weeks. It was packed in ordinary packages, as the fans did not understand, apparently strong enough. How will it work?
Delivery to Kazan in exactly a month. He drove without damage. Measure the current (real power) and the temperature of the possibility is not yet. At first glance, everything is normal, it shines bright, the metal is not too thin, but not thick.
Perfect as description. Great product at first sight.
Received an order exactly as ordered, works for 5.
Fast delivery despite the pandemic. Very quality packaging. Checked-it works.
Item description conforms, delivery fast, store recommend, thank you.
Delivery of three weeks to Rostov region. Ordered 10 watts without a motion sensor for 245 rubles. 30.03.2020 The Floodlight corresponds to the stated power (consumption 9,5-10 w). The body is not collapsible, which is a huge disadvantage. I recommend buying with a collapsible housing, to then change the burnt matrix.
Good
Shines normally, expected brighter light, interesting how shines 100 or 500 Wat on the street
Thank you, goods received, working
The store sent the goods very quickly all the floodlights work thanks to the seller 5 stars
Thank you store! Glow well, let's see if long enough
Perfect