Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
I received a product. Thank you.
Good bulb, I order a second time
High
In appearance, normal, until checked
In the tent is the most
Many thanks.
The lantern works. In Volgograd for three weeks. For the tent will go
The light is cold and rather weak. Maximum for lighting a small tent. For this and took, so satisfied. It is powered by 3 AAA batteries, there are no batteries included.
The button is pressed, and when it is not much to shock it then turn on, then turn off. Not much is upset, I hope the husband will come up with something.
Corresponds to the description, it came quickly
That's a cool fanatic. Fast Delivery
Ordered 14,01 came 31.03. Already opened a dispute and the same day came the parcel. Red dim even when switched. And the cap was taken from the lamp itself, but it works, and the cap is glued. Not critical
The parcel went very long, ordered 15.01. Got 23.03. Everything works bright enough, there are three modes. Powered by 3 PCs batteries
работает) для палатки супер
Works
Everything ok thanks
They delivered less than a month.
Packed in a double navel, the bulb itself and a common pouch. Works from 3 Pinky batteries, in three modes: ordinary, slightly lighter and flashing. Starts with a button on the bulb body. It shines not to say that it is very bright, in tiny darkness, of course, will not lighten everything around, but the darkness is slightly different
In the tent is the most.
Order made the 19/01 and arrived 11/03 I confirm that it is the same as the description. Thanks to the store. The light and strong and for those who want to go camping, will make a deal! Consigliò.
Ordered 2 pieces, one came broken and does not burn, with the store did not communicate, delivery is very fast, on the track everything beat
I'll try it in the summer. the store and recommend it!!
Description corresponds.
The goods are good. You can take for a tent. Lightweight and comfortable. With Hook
Excellent lanterns, three glow modes, delivery to Tatarstan 20 days