Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of https://swiftshoppingstreet.com
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Delivery fast, IML courier to the apartment. The backpack is good. The store's receipt.
Bag excellent thank you store
The quality is excellent only I thought it would be more
Normal backpack, not big. Description corresponds.
Excellent Quality! Delivery to Mo DNN five, right on the door! Two bottles of cognac vlasite! Recommend
A bag of good quality, really liked, I recommend the store...
Quality of the highest level, I'm happy, the order went 43 days, thanks for the gift, thanks for the fast reaction, thank you to the store for everything!!! I recommend absolutely, take it will not regret, cool when the product from Ali is better than expectations.
Unfortunately due to pandemia new covid-19, delayed delivery but the product arrived perfectly perfect. Loved the bag material quality. Recommend!
The description corresponds to 100%. For me, the size is perfect (sudok with lunch, documents, phones, charging). Convenient. and the store also a simple bracelet from paracord as a gift invested. Nice. Packed qualitatively, inside, so that the bag does not crumple-a package with air, outside-a protective film. Satisfied, brought the seller to his favorites.
Sold products in domestic and similar look and price more cheaper ~ Shipping is took eight days and significant satisfy ~~
Knew the product is already is my fourth purchase in the shop.
The product complies with the description and therefore meets my expectations. The quality is very good and there are several storage possibilities. The design is very nice. The reception was very fast.
My old backpack is no good, that's the comparison. They brought it in a moment, as in the morning. Quality is good. I liked this bag, I'm delighted. Respect store. Bought for 1130. !!
Packed great. Inside the bag is air filled package. The cable inside the bag for recharging works. If it does not confuse "ozuko" on the strap and bag, then the bag is the most it! )) Smooth seams inside and outside.
Delivery is exactly a month. In a package with a logo, in a zero vacuum bubble so as not to lose shape. The shoulder strap ceases to the left or right. A side pocket like a deep well, say honor 9x came only to zip up if the smart does not fit anymore. Inside a bunch of pockets with a car, too. Inside there is a bag against moisture, instruction to the lock, a lock on the hand (probably). Very satisfied, everyone in the recommendation, not big and stylish.
The parcel arrived in 17 days, without damage. Description corresponds, the quality is excellent.
Product arrived a little late due to nice covit19 22tl tax came out.
Like the description… Very beautiful.
The product looks have excellent quality. Like the finishes, Super split. Hope it lasts! Recommend.