Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Excellent backpack, stitched smoothly, zippers are good, dogs are double, not big and not small, delivery from Russia, ordered in the evening, in the morning sent!... Good luck and prosperity to the store.
Ordered 25.11.20. brought Courier IML to door 1.12.20. super fast. Was packed, in two bags. Good, good zippers, very roomy. In general, I'm happy.
Second time berëm backpack in this store, delivery to Russia is very fast (comes within a week). The quality is wonderful for its price, very durable and looks cool. The last time they took a black backpack, it looks better than a green one. Recommend)
He's worth his money. I think it will last a long time. The goods are super, the store is super. Came to Norilsk for 10 days!
The order went to Saratov 7 days. The courier delivered directly) about the door. backpack ordered for the first time and can not compare it in quality with others, but in appearance and touch it is quite durable. Inside the fabric is very dense, it will be very difficult to tear it. Stuffed there 2 GAN! ate 4 kg, keeps perfectly. The seams of the backpack are even, inside is very roomy, but in appearance compact. The straps are soft. I took for 1654r, for this price is excellent. Seller recommend!
We got to Ufa in a week. Quality is excellent. The material is durable. Where there is a load of seams reinforced. We have no such quality in the stores of backpacks. I recommend the product. The store is good.
Hi, all just super 11.11 ordered 14.11 brought the courier to the door, color, zippers, the quality is excellent, in the rest of the time will show, many thanks to everyone.
Bought for 1600 with kopecks on sale, sound, quality backpack, delivery several days, courier to the house
That's a great Ruzak! Just super, even strings do not stick out. In appearance, very high quality, five out of five)
Delivery is very fast. The backpack is just protective, and for this money-exactly without options. Material, color, quality and accessories-all on a solid five. With the store did not communicate-there were no problems. Very satisfied
Nice backpack. In two days I brought the courier home! The husband is happy as an elephant! Thank you
Excellent backpack, before that used two: Alia Switzerland, one bought in the store another on Ali. They lasted for a year and a half. This lightning, the material, the performance is all right, better than "Switzerland". I came to Nizhny Novgorod in a few days by courier delivery. I loaded it in full.
Super backpack! Took for sports equipment, the backpack is very roomy, solid, in appearance, in my opinion, looks much more expensive than their money. He's cool. Brought to Peter in 4 days, Courier, delivery from Russia. Very happy. Recommend
Не успела оглянуться, как товар уже везёт ко мне на дом курьер) Заказывала в Нижний Новгород, выбрала доставку из РФ. Привезли через 4 дня! Рюкзак просто отличный! Все замки надёжны, работают без проблем. Ткань плотная, качественная, прошито всё идеально, без каких-либо торчащих ниток и кривых швов. Очень много карманов, а главный отсек просто огромный, можно хоть замой залезать))) Однозначно, рекомендую!
все согласно картинки,сделано качественно,мне понравилось! спасибо продавцу! товар отправлен быстро,но доставка очень долгая,меняйте доставку,не справляется
Шикарный рюкзак! Вполне вместительный, но не слишком громоздкий - как надо. Отличное качество. Швы ровные, материал хороший. Шикарная фурнитура. Все молнии застёгиваются ровно и надёжно, без заеданий. Всем могу рекомендовать к покупке.
Very fast delivery to St. Petersburg!!! Ordered on the site 24.08. And already 29.08. Was delivered by courier! The quality is excellent! The previous cheap backpack for 800 rubles served 10 months, until it began to creep at the seams; the truth and the load gave a large weight hardening to the failure of products. So in the cheap and the material was thin and flimsy. In the same backpack, everything is sewn soundly. The fabric is thick stitched well with threads. Everything looks beautiful and reliable, and it should last for a long time at a heavy load. And I will load it very much! But time will show how long it will last, but I hope for a long time. No smell. The only thing in the reviews read that strongly flings and paches from this clothes; this is certainly a minus, but we will live-we will see... Maybe not so everything is scary))) in the last case, I will have to wash a couple of times. And so everything is fine! The store strongly recommend!!! This backpack should be ordered without hesitation!)
Well, like a good, not very healthy, but quite roomy. The pencil case is not very good quality and not very convenient. The back does not hold, empty begins to fold.
The backpack corresponds to the description of the producer. The tailoring is great. Happy with the order. Thank you store for the quality goods.
The backpack is excellent! Ordered with delivery from Russia! Came in 4 days, brought to the very doors of the apartment! Sewed qualitatively, places of loads are additionally stitched! Cloth is dense, very similar to the one from which backpacks were made in the 80-90's! to buy I recommend, my money is worth it! Daughter, 2 years old, also liked! I got into it, and I wore it so around the apartment! Everyone is happy!