Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
OK. BOM.
Excellent product, as it is in the description, it is widely recommended to everyone, very fast shipping
Boots liked, made neatly. Let's see how they will be worn. Delivery fast 12 days to St. Petersburg in the combined parcel.
I am very happy and satisfied with the product, I recommend it, they are quite comfortable and for the price it is excellent
Very comfortable and well finished, good product
Chaussures enfilées dès réception, taille respecté, tient bien au pied, vont servir souvent.
lindos , se ajustan a la descripción, buena calidad
Very nice the shoe and the best totally same as the one I asked for I am very happy with my purchase but I got a little grandetic PMRS q look well the size if someone will q I made
Make you satisfied make cheap buy ve
Sneakers Super!
Very good quality, order one size bigger for perfect fit. got some feet issues but this one is good enough to reduce my pain.
ok
Excellent product and price, thank you, I would buy again without hesitation.
Light, quality shoes! On the insole 48 size 30,5 cm. the smell is not strong.
Lovely supportive footwear. Arrived well packed and quickly in good condition
I really like it, it's comfortable to wear.
Good shoes, cute. They look solid. Shoes are light. As will be worn, it is not yet known. On the Russian 46 size 12 Chinese approached.
They're just like the photo, super light and comfortable, the exact size. I loved them. The only bad thing is I couldn't track the shipment, but it came in the estimated time.
very good value and quality and fast delivery. Recommended. Thank you.
Iš šono atrodo geriau, naudoju 42-43, paemiau 44 Kaip IR outlets. Labai lengvi
The size approached, but the fullness was large
Great, it's come very fast. Comfortable, cushioned very well, soft, sewn to perfection, light, pretty, in short, I liked them very much. I don't know what durability they're going to have, but for the price they last me for a season I get over.
Excellent.
Beautiful casual shoes
The smell kills.