Shipping and delivery
We are proud to offer international shipping services that currently operate in over 200 countries and islands world wide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
How do you ship packages?
Packages from our warehouse in China will be shipped by SSS ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS. Moreover, Packages from our worldwide Overseas wherehouses may be shipped by the selected courier of the customer at the time of check out. We have more than 12 warehouses worldwide located in alll the continents to ensure fast delivery to our customers depending on their locations
Do you ship worldwide?
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
What about customs and local taxes?
We are not responsible for any customs and local taxes and fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
How long does shipping take?
Shipping time varies by location. These are our estimates:
| Location |
*Estimated Shipping Time |
| United States |
4-20 Business days |
| Canada, Europe |
4-20 Business days |
| Australia, New Zealand |
4-20 Business days |
| Central & South America |
4-30 Business days |
| Asia |
7-20 Business days |
| Africa |
10-45 Business days |
*This doesn’t include our 1-2 day processing time. Owing to COVID pandemic, delivery to some countries may delay due to flight cacnellaion
Do you provide tracking information?
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 4 days, please contact us.
My tracking says “no information available at the moment”.
For some shipping companies, it takes 2-4 business days for the tracking information to update on the system. If your order was placed more than 4 business days ago and there is still no information on your tracking number, please contact us.
Will my items be sent in one package?
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you've specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
Refunds & returns policy
Order cancellation
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Refunds
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
- If you did not receive the product within the guaranteed time( 45 days not including 2-4 day processing) you can request a refund or a reshipment.
- If you received the wrong item you can request a refund or a reshipment.
- If you do not want the product you’ve received you may request a refund but you must return the item at your expense and the item must be unused.
We do not issue the refund if:
- Your order did not arrive due to factors within your control (i.e. providing the wrong shipping address)
- Your order did not arrive due to exceptional circumstances outside the control of Swift Shopping Street (i.e. not cleared by customs, delayed by a natural disaster).
- Other exceptional circumstances outside the control of
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on Contact Us page
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
Exchanges
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Good size, very beautiful and comfortable.
Sneakers are cool, light. On the Russian 44 is simply excellent! Delivery to St. Petersburg 10 days.
Second time I buy from this store! Good quality and shipping and arrival very fast
хорошие колеса, размер реально один к одному, думал будут маломерки, так что берите тот размер который ваш
Sneakers cool, look great. And the color is bright. I took a Russian 46 size, sat perfectly. Thanks store
slow to ship but good quality shoes
OK
Shoes extra juz I 3 pair. recommend. Fast delivery. Mega comfortable.
Very good, such as description 100 percent recommended
Thanks!
Excellent for its price. I haven't used it yet. On a narrow leg will be wide...
Lieferung schneller als gedacht. Größe 46 bin extrem begeistert, danke *.*
I like them a lot.
super bonitos! muy comodos la talla 42 que en México es 7.5 me quedo perfecta. se sienten se buena calidad
It's just as it appears in the image. Very nice.
Delivered on time as it was written! In general, the goods are good. There is one thing but the sizes almost match the table. It is necessary to order a little less
Perfect better ke la fto
they are great
Super sneakers 2 , 5 weeks to novosib.
Thank YOU for the Fast Shipment of this NICE FITTING JOGGING SNEAKER’s > A Really GREAT COLOR & LITE WAIGHT to + SMOOTH Walking
They're great
Color combinations is wonderful
ottimo
Cool sneakers! The same bright, soft, the smell is present, but not strong. The size is the same. Comfortable.
Sneakers are bigger, and so light, bright. the son came up.